Title & Insurance Specialist

About the role

The Title & Insurance Specialist will complete title follow-ups, corrections, and filing for new titles and repossession titles with the given state. This position assists in releasing titles to our Used Equipment Sales Department (UESD) consisting of Truck Centers and end-users and will also be tasked with creating a state reference to standardize guides on how each state handles title applications, electronic titles, title corrections and repossession titles required by each state. In addition, this position will handle the in-coming insurance mail and follow-up on expired insurance certificates and cancellations with end user customers and agencies. The position is based in Lewisville, TX.

Responsibilities

• Conducts title perfecting and follow-up activities which include:
  • Reviewing new titles for accuracy and inputting information into required systems
  • Conducting initial follow-up actions, either by telephone, e-mail, or written correspondence to dealers, end user customers, state DMV’s, etc.
  • Preparing title applications for ordering new and repossession titles
  • Reassigning and releasing paid-out titles
  • Filing and scanning perfected titles
  • Completing title correction packages and follow-up duties
  • Assisting with Dealer Title Services
• Conducts insurance follow-up activities which include:
  • Logging incoming insurance mail
  • Addressing/resolving insurance cancellations
  • Prioritizing follow-up actions on expired policies with customers and insurance agencies
  • Filing insurance certificates in Docuware
• Performs special projects as assigned.

Qualifications

• High school diploma required; Bachelor's degree preferred.
• Minimum two years of administrative support experience, preferably in a transportation services environment.
• Strong PC skills, specifically Microsoft Word, Excel, PowerPoint, and other programs.
• Good organizational skills and strong attention to detail.
• Ability to work in a fast-paced environment and balance multiple priorities.
• Good interpersonal skills with strong customer service orientation. Ability to interact with all levels of management.
• Strong analytical skills and problem-solving ability.

Schedule

Monday to Friday, 9:00 AM – 6:00 PM CST (Lewisville, TX)

Benefits

• Competitive salary and 401k with up to a 5% company match
• Fully funded pension plan that provides monthly benefits after retirement
• Comprehensive paid time off – Minimum of 10 paid vacation days, 12 paid holidays, and sick leave
• Tuition reimbursement for continued education
• Medical, dental, and vision plans for you and your family
• Flexible spending accounts (FSA) and health savings account (HSA)
• Paid short-and long-term disability program
• Life and accidental death and dismemberment insurance
• EAP services including wellness plans, estate planning, financial counseling and more
• Global Fortune 500 company with a wide array of growth and development opportunities
• Work alongside experienced goal-oriented colleagues recognized as experts in their field