Title Coordinator- Part-Time

About Us RB Global (NYSE: RBA) RB Global (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture. The company’s marketplace brands include Ritchie Bros., the world’s largest auctioneer of commercial assets and vehicles offering online bidding, and IAA, a leading global digital marketplace connecting vehicle buyers and sellers. RB Global’s portfolio of brands also includes Rouse Services, which provides a complete end-to-end asset management, data-driven intelligence and performance benchmarking system; SmartEquip, an innovative technology platform that supports customers’ management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers; Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport. RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company’s 401k plan and RB Global will match 100% for the first 4% contributed. Employees will also receive 15 days of PTO each year. Job Description The Part-Time Title Coordinator is responsible for the coordination of all activities involved in processing vehicle titles & registrations for our Live Auction activity within the province. The Part-Time Title Coordinator processes vehicle titles & registrations accurately & efficiently and in accordance with both company and province agency requirements. Working with multiple internal departments, the Part-Time Title Coordinator ensures that we are delivering timely and exceptional customer service to both sellers and buyers by organizing, reviewing and processing title transfer documentation and working to resolve any issues that may arise within this business process. Responsibilities Collect, review and process titles, CarFax, Bills of Sale, Power of Attorneys and all related documents for all titled assets which transact on through the live auction within the provinceHandle administrative office functions involved in the title transfer process such as data entry, title tracking, filing, copying, scanningRespond to customer enquiries and requests in a timely and professional mannerIdentify provincial title requirements, request duplicate titles and collect Power of Attorney documents as needed to ensure our sales transactions are completed efficiently & in a timely mannerCollaborate with internal departments & consignors to resolve any issues that may arise, such as incorrect information on title, replacement VIN plates, liens and/or duplicate titlesFlexible and willing to perform other tasks as assigned Qualifications 3 years’ customer service experience preferably including title transfer workStrong organizational skillsStrong communication skillsStrong computer skills, especially MS OfficeStrong attention to detailAbility to adapt to new programs and processesAbility to work with changing prioritiesAbility to work through complex issuesProfessional office work environment