Title Clerk

Responsibilities

• Process loan and lease payments accurately and within required turnaround times
• Manage vehicle title processing from setup through release
• Complete account servicing activities, including account updates, credit disputes, and documentation review
• Possess strong attention to detail and ability to maintain accuracy in a compliance-focused setting
• Work in a metrics-driven environment with SLA/KPI goals
• Partner with internal departments and third-party vendors to resolve title and servicing issues
• Maintain a collaborative team environment
• Identify and escalate operational issues for timely resolution
• Support process improvement initiatives and system updates
• Perform additional duties as assigned

Qualifications

• Previous experience in financial services, banking, insurance, title processing, or a related administrative environment preferred
• Experience with transactional processing, payment posting, or account servicing is a plus
• Strong attention to detail and ability to maintain accuracy in a compliance-focused setting
• Proficiency with Microsoft Office, including Excel, Outlook, and Word
• Able to manage multiple priorities in a fast-paced environment
• All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status.