Title Auditor I (Onsite: Wilmington, Ohio)

About the role

This position is for the DDI Duplicate Title team, responsible for applying for duplicate titles on behalf of our lenders when a perfecting title document is not currently on hand with DDI, despite knowledge that the record is considered perfecting per the DMV. The team ensures all state and county-level requirements are met and paperwork is properly completed to avoid preventable DMV rejections.

Responsibilities

• Manage a high volume of tasks in a timely, accurate, and efficient manner.
• Work collaboratively with peers to manage resources and enhance work processes to meet service levels for internal and external clients.
• Ensure compliance with corporate policies and procedures, including safety and ergonomic training.
• Adhere to established procedures and compliance requirements for signing off, executing, and shipping documents.
• Use company proprietary software for research and data entry.
• Research, analyze, and resolve problems in a timely manner.
• Perform other duties as necessary.
• Flexible schedule may be required, including overtime, evenings, holidays, or weekends as business needs arise.

Requirements

• High School Diploma, General Educational Development (GED), or comparable completed educational certification.
• Proficient in using Microsoft Office or Google Suite.
• Strong verbal and written communication skills.
• Excellent people skills, with the ability to collaborate effectively with team members and other departments.
• Proven ability to organize and prioritize daily work.

Preferred Qualifications

• College degree or certification.
• Familiarity with the automotive, titling, or finance industry.

Workplace Environment

• Fast-paced, high-volume, production environment.
• Perform routine and repetitive production work.
• Sit or stand for lengthy periods of time.
• Prolonged exposure to computer screens.
• Ability to lift or push up to 35 lbs.
• Primary schedule will be Monday - Friday, with potential for overtime, evening, holiday, or weekend shifts.

Pay

The hourly rate range for this position is $17.00–$18.50. The final pay will be determined by factors including location, education, experience, training, and skills.

Benefits

• Healthcare coverage (Medical, Dental, and Vision) for you and your family.
• Tax Advantage accounts such as Health Savings Account (HSA) and Flexible Spending Accounts (FSA).
• Generous PTO.
• Pet Insurance.
• Retirement Planning.
• ID Theft Insurance.
• Life and Disability Insurance.
• Commuter Benefits.
• Accident & Hospital, Critical Illness Insurance.
• Tuition Reimbursement.