Tire & Battery Technician - Automotive

As a Tire & Battery Center Technician, you will provide safe and efficient service in both the sales and service areas of the department, delivering value to our members. You will collaborate with other associates to ensure the club meets member expectations.

Responsibilities

• Be a Team Member
  • Collaborate with team members to fulfill sales and service requests.
  • Educate other associates on tools, tasks, and resources.
  • Mentor new technicians and develop interpersonal skills for safe and efficient customer service.
• Be an Expert
  • Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, and equipment operations.
  • Understand TPMS (Tire Pressure Monitoring Systems), product specifications, and seasonality.
  • Utilize Point of Sale systems and apply phone and in-person selling techniques.
• Be a Techie
  • Leverage digital tools to plan and drive sales, improve the service experience, and elevate associate engagement.
  • Use handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application, and training.
  • Adapt to new tools and encourage others to use them.
• Be an Owner
  • Communicate equipment, tools, and supply needs to the TBC Lead.
  • Track and monitor returns and special orders.
  • Operate cash registers and process transactions.
  • Work hands-on in the physical area and maintain accurate inventory.
  • Audit safety and compliance standards and report TBC complaints, safety hazards, and issues with products, services, or work areas.
  • Complete paperwork, logs, and other required documentation.
  • Ensure merchandise is packaged, labeled, and stored according to company policies.
  • Assist members with purchasing decisions and resolve issues and concerns.
• Be a Talent Ambassador
  • Act as a brand advocate by valuing the member experience in the TBC area and modeling high-quality service and products.
  • Develop, influence, and inspire others in a respectful, supportive, and team-oriented style.
  • Understand roadblocks and assist in training team members.
• Compliance and Work Priorities
  • Comply with company policies, procedures, and standards of ethics and integrity.
  • Use the Open Door Policy and apply these principles in executing business processes.
  • Complete work assignments and priorities by collaborating with managers, coworkers, and customers.
  • Identify priorities, deadlines, and expectations, and carry out tasks while communicating progress.
  • Determine and recommend ways to address improvement opportunities and adapt to change, difficulties, and feedback.
• Respect the Individual
  • Embrace differences in people, cultures, ideas, and experiences.
  • Create a workplace where associates feel seen, supported, and connected through a culture of belonging.
  • Build opportunities for all associates to thrive and perform.
  • Work as a team, build strong and trusting relationships, and communicate with impact, energy, and positivity.
  • Strengthen the team by helping develop and mentor others, and recognize contributions and accomplishments.
• Act with Integrity
  • Maintain and promote the highest standards of integrity, ethics, and compliance.
  • Model Walmart values to support and foster our culture.
  • Hold yourself and others accountable.
  • Support Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world.
  • Act in a selfless manner, consistently demonstrating humility, self-awareness, honesty, fairness, and transparency.
• Serve our Customers and Members
  • Deliver results while putting the customer first.
  • Make decisions based on reliable information and balance short- and long-term priorities.
  • Consider how your work impacts the team’s ability to deliver on our purpose for all stakeholders.
• Strive for Excellence
  • Display curiosity and a desire to learn, take calculated risks, and demonstrate courage and resilience.
  • Drive continuous improvements, be open to new technologies and skills, and support others through change.

Requirements

• Valid State-issued Driver’s License.
• Must be 18 years of age or older.
• Acknowledge that the position requires successful completion of all job-required trainings and assessments within a prescribed time period if hired.

Preferred Qualifications

• Auto service industry experience.
• Retail experience.

Benefits

• Health Benefits: Medical, vision, and dental coverage.
• Financial Benefits:
  • 401(k).
  • Stock purchase plan.
  • Company-paid life insurance.
• Paid Time Off:
  • PTO, parental leave, family care leave, bereavement, jury duty, and voting leave.
  • PTO and/or PPTO for vacation, sick leave, holidays, or other purposes (amount depends on job classification and length of employment; meets or exceeds paid sick leave laws where applicable).
• Additional Benefits:
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
• Education Benefits:
  • Live Better U: Company-paid education benefit program for full-time and part-time associates, covering tuition, books, and fees for high school completion, bachelor’s degrees, English Language Learning, and short-form certificates. Eligibility requirements apply.

Benefits are subject to change and may depend on specific plan or program terms.

Pay

The hourly wage range for this position is $20.00 to $28.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Primary Location: 321 S LARKIN AVE, JOLIET, IL 60436-1249, United States of America