Jobs · OTHR · California

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Alpha Kappa Psi - Chi Zeta · San Francisco, CA · Today
OTHRFull-time
Here are the reformatted job postings as clean, semantic HTML fragments: **Associate Product Designer**

On-site • San Antonio, Texas, United States • Full time

About the role

We are looking for an Associate Product Designer to join our team in San Antonio. In this role, you will collaborate with cross-functional teams to create intuitive and visually compelling user experiences for our products.

Responsibilities

  • Design user interfaces and experiences that align with user needs and business goals
  • Create wireframes, prototypes, and high-fidelity designs
  • Conduct user research and usability testing to inform design decisions
  • Work closely with product managers and engineers to iterate on designs
  • Contribute to design system development and maintenance

Requirements

  • 1-3 years of experience in product design or a related field
  • Proficiency in design tools such as Figma, Sketch, or Adobe XD
  • Strong portfolio showcasing your design process and problem-solving skills
  • Solid understanding of user-centered design principles
  • Excellent communication and collaboration skills
**Customer Success Manager**

On-site • San Antonio, Texas, United States • Full time

About the role

We are seeking a Customer Success Manager to ensure our clients achieve their desired outcomes while using our products. This role involves building strong relationships, driving adoption, and identifying opportunities for growth.

Responsibilities

  • Serve as the primary point of contact for assigned clients, ensuring their success and satisfaction
  • Develop and maintain strong relationships with key stakeholders
  • Monitor client health and proactively address potential issues
  • Collaborate with sales, product, and support teams to drive customer success
  • Identify upsell and cross-sell opportunities
  • Gather and communicate customer feedback to internal teams

Requirements

  • 3+ years of experience in customer success, account management, or a related field
  • Proven track record of managing and growing customer relationships
  • Strong communication, presentation, and problem-solving skills
  • Ability to work independently and manage multiple priorities
  • Experience with CRM tools (e.g., Salesforce, HubSpot)

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