TikTok Shop - Procurement Manager, Warehousing & Logistics Infrastructure
About the role
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Responsibilities
- Strategic Sourcing & Category Management
- Develop and execute comprehensive sourcing strategies for key categories, including multi-year warehouse leases, general contractors for facility build-outs, MHE (Material Handling Equipment), and contingent warehouse labor.
- Conduct in-depth market analysis to identify, pre-qualify, and develop a robust portfolio of suppliers and partners across the US.
- Lead the end-to-end RFI/RFP/RFQ process, from drafting requirements and evaluation criteria to managing supplier communications and scoring responses.
- Perform detailed Total Cost analysis to support data-driven supplier selection and negotiation.
- Contract Negotiation & Management
- Lead commercial and contractual negotiations for high-value, multi-year agreements, ensuring favorable terms related to pricing, service levels, flexibility (e.g., termination/expansion clauses), and risk mitigation.
- Partner closely with Legal to draft, review, and finalize complex contracts, including commercial real estate leases, construction and staffing vendors.
- Establish and manage a robust contract lifecycle management (CLM) process, including performance tracking (KPIs/SLAs), change orders, and renewals.
- Supplier Relationship & Performance Management
- Serve as the primary procurement point of contact for strategic suppliers, building strong, collaborative relationships.
- Implement a supplier governance framework, conducting regular business reviews to monitor performance, address issues, and identify opportunities for continuous improvement.
- Proactively manage supplier risks, ensuring compliance with all contractual obligations, insurance requirements, and safety standards.
- Cross-Functional Collaboration
- Work hand-in-hand with key internal stakeholders, including Real Estate, Operations, Engineering, Finance, Legal, and EHS (Environment, Health, and Safety).
- Act as a trusted business partner, providing procurement expertise and market intelligence to guide strategic decisions related to network expansion and operational design.
- Drive alignment on project timelines, budgets, and technical specifications to ensure seamless execution of sourcing projects.
- Bachelor's degree in Supply Chain Management, Business, Engineering, or a related field.
- 5+ years of strategic sourcing or procurement experience, with a significant focus on indirect procurement categories such as warehousing, logistics, industrial real estate, or construction.
- Proven track record of leading complex negotiations and managing multi-million dollar contracts from inception to completion.
- Experience with the full strategic sourcing lifecycle, including category strategy development, market analysis, RFx execution, and supplier performance management.
- Willingness to travel to project sites as needed (up to 25%).
Qualifications
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request.