TikTok Shop - Creator Policy & Programs Manager
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). They gave examples but we can use appropriate headings. The posting includes "Responsibilities About the Team E-commerce's Governance and Experience..." Actually the text: "Responsibilities About the Team E-commerce's Governance and Experience is a global team ...". It seems they have a heading "Responsibilities" then "About the Team". The content after that includes bullet list of responsibilities. Then later "Qualifications Minimum Qualification(s)" etc. Then "About TikTok", "Why Join Us", "Diversity & Inclusion", "TikTok Accommodation", "Job Information" with pay transparency.
We need to include sections only when posting has real specific content. We should not repeat job title. No Job ID. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. The "TikTok Accommodation" maybe considered boilerplate? It's about accommodation request; might be considered EEO? It's about accommodation for disabilities. Might be considered EEO/legal boilerplate; but it's specific about accommodation process. The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. The accommodation request is likely legal/EEO. So we should drop that section. Also "Diversity & Inclusion" maybe considered EEO? It's about diversity; could be considered EEO boilerplate. Might be removed. However it's substantive about company values; but instruction says remove EEO/equal-opportunity boilerplate. Diversity & Inclusion likely falls under that. Safer to remove.
We keep: About the Team (maybe as part of Responsibilities?), Responsibilities (list), Qualifications (minimum and preferred), About TikTok (company description), Why Join Us (mission/values), Job Information (pay and benefits). Also maybe "Benefits" section if benefits described. The Job Information includes compensation description and benefits. We should create a Pay section for salary range, and a Benefits section for benefits list. Also maybe Schedule? Not present.
We must not create sections with filler like "commensurate with experience". The posting includes specific salary range and benefits details, so we can include Pay and Benefits.
We need to use for section headings. Use - for any list of duties/requirements/benefits. Use
for prose.
We must preserve all substantive information; do not invent or summarize away detail. So we need to include all bullet points from responsibilities, qualifications, about TikTok, why join us, pay, benefits.
We must not repeat job title as heading. No Job ID.
We need to drop duplicated lines. The text includes some duplication: "At TikTok, our mission is to inspire creativity and bring joy." appears twice (in About TikTok and Diversity & Inclusion). We'll keep only one occurrence? Since we are removing Diversity & Inclusion, we keep the one in About TikTok.
Now structure:
About the Team
maybe? But the instruction examples include "About the role". However we have "About the Team". Could use that heading. Or we could combine with Responsibilities? The posting has "Responsibilities About the Team ..." maybe the heading is "Responsibilities" and then a paragraph about the team. Safer to have About the Team
with prose describing team, then Responsibilities
with list.
But the instruction: use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). They didn't list About the Team but we can still use it. It's okay.
Now content:
About the Team: "E-commerce's Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only users but also sellers and creators. We value user satisfaction and work on policies, rules, and systems to ensure quality."
That's prose.
Responsibilities: bullet list:
- Develop strategies and policies covering content and creator governance, to adhere to cultures, regulations, nuances.
- Develop strategies and policies for overall content and creator account health, violations, rewards, penalties, etc.
- Develop strategies and policies to mitigate risks, monitor, and raise the overall ecommerce content ecosystem quality and personalized recommendations.
- Engage cross-functional stakeholders to consolidate, pre-empt and analyse content and creator governance pain points; derive and implement action plans and operational workflows to resolve them.
- Collaborate with cross-functional stakeholders -- including Engineering, Ops, Product, Moderation -- to develop and launch relevant strategies and policies from end-to-end.
- Develop and implement feedback loops and operational workflows to ensure the day-to-day quality of launches and implementation.
- Implement and review dashboards and cases as needed, to ensure day-to-day ecosystem health.
- Communicate and conduct training as regards new strategies and policies, to ensure their effective implementation.
- Troubleshoot and resolve high-priority emergency cases that may arise.
We need to preserve exactly as given, maybe keep punctuation.
Qualifications: Minimum Qualification(s) and Preferred Qualification(s). We'll have Qualifications
then maybe subheadings? But instruction only says use for section headings; we could have Minimum Qualifications
and Preferred Qualifications
as subheadings? They are still headings; but we could also just list them under Qualifications with
and
. Safer to have Minimum Qualifications
and Preferred Qualifications
. However the instruction examples didn't include those but it's okay to use headings. We'll keep them as .
Minimum Qualifications bullet list:
- Bachelor's degree or equivalent practical experience.
- Working experience or practical experience in Creator and Ecosystem Operations or Strategy, Social Media Content Safety, Trust & Safety, Internet Safety and related fields will be prioritised.
- Driven, motivated and proactive; excellent coordination, communication and project management skills to collaborate with cross-functional teams to build and launch plans.
- Willingness to travel when needed and work across timezones.
Preferred Qualifications bullet list:
- Familiarity with e-commerce compliance and ecosystem management – as well as strategic business sensitivity – will be advantageous.
- Familiarity with the e-commerce content ecosystem and/or social media content landscape will be advantageous.
About TikTok: prose: "TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo."
Why Join Us: prose: "Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us."
Pay: we need to extract compensation description: "The base salary range for this position in the selected city is $102600 - $143640 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units."
We'll put that in
under
Pay
.
Benefits: list from "Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure). The Company reserves the right to modify or change these benefits programs at any time, with or without notice."
We'll put that as - items? The benefits are a list: medical, dental, vision insurance; 401(k) savings plan with company match; paid parental leave; short-term and long-term disability coverage; life insurance; wellbeing benefits; 10 paid holidays per year; 10 paid sick days per year; 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure). Also note that benefits may vary etc. We'll keep the prose sentence about variability as a
before list maybe. But instruction: use
- for any list of duties/requirements/benefits. So we should list each benefit as
- . The sentence about variability can be a
.
Thus:
Benefits
Benefits may vary depending on the nature of employment and the country work location.
- medical, dental, and vision insurance
- 401(k) savings plan with company match
- paid parental leave
- short-term and long-term disability coverage
- life insurance
- wellbeing benefits
- 10 paid holidays per year
- 10 paid sick days per year
- 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure)
We might also include "The Company reserves the right to modify or change these benefits programs at any time, with or without notice." as a after list.
Now ensure we didn't include any boilerplate like EEO, accommodation, diversity & inclusion. Also we removed "TikTok Accommodation". Also we removed duplicated lines.
Now output only HTML fragment.
Let's craft final HTML:
About the Team
E-commerce's Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only users but also sellers and creators. We value user satisfaction and work on policies, rules, and systems to ensure quality.
Responsibilities
- Develop strategies and policies covering content and creator governance, to adhere to cultures, regulations, nuances.
- Develop strategies and policies for overall content and creator account health, violations, rewards, penalties, etc.
- Develop strategies and policies to mitigate risks, monitor, and raise the overall ecommerce content ecosystem quality and personalized recommendations.
- Engage cross-functional stakeholders to consolidate, pre-empt and analyse content and creator governance pain points; derive and implement action plans and operational workflows to resolve them.
- Collaborate with cross-functional stakeholders -- including Engineering, Ops, Product, Moderation -- to develop and launch relevant strategies and policies from end-to-end.
- Develop and implement feedback loops and operational workflows to ensure the day-to-day quality of launches and implementation.
- Implement and review dashboards and cases as needed, to ensure day-to-day ecosystem health.
- for any list of duties/requirements/benefits. Use
for prose. We must preserve all substantive information; do not invent or summarize away detail. So we need to include all bullet points from responsibilities, qualifications, about TikTok, why join us, pay, benefits. We must not repeat job title as heading. No Job ID. We need to drop duplicated lines. The text includes some duplication: "At TikTok, our mission is to inspire creativity and bring joy." appears twice (in About TikTok and Diversity & Inclusion). We'll keep only one occurrence? Since we are removing Diversity & Inclusion, we keep the one in About TikTok. Now structure:
About the Team
maybe? But the instruction examples include "About the role". However we have "About the Team". Could use that heading. Or we could combine with Responsibilities? The posting has "Responsibilities About the Team ..." maybe the heading is "Responsibilities" and then a paragraph about the team. Safer to haveAbout the Team
with prose describing team, thenResponsibilities
with list. But the instruction: usefor section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). They didn't list About the Team but we can still use it. It's okay. Now content: About the Team: "E-commerce's Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only users but also sellers and creators. We value user satisfaction and work on policies, rules, and systems to ensure quality." That's prose. Responsibilities: bullet list: - Develop strategies and policies covering content and creator governance, to adhere to cultures, regulations, nuances. - Develop strategies and policies for overall content and creator account health, violations, rewards, penalties, etc. - Develop strategies and policies to mitigate risks, monitor, and raise the overall ecommerce content ecosystem quality and personalized recommendations. - Engage cross-functional stakeholders to consolidate, pre-empt and analyse content and creator governance pain points; derive and implement action plans and operational workflows to resolve them. - Collaborate with cross-functional stakeholders -- including Engineering, Ops, Product, Moderation -- to develop and launch relevant strategies and policies from end-to-end. - Develop and implement feedback loops and operational workflows to ensure the day-to-day quality of launches and implementation. - Implement and review dashboards and cases as needed, to ensure day-to-day ecosystem health. - Communicate and conduct training as regards new strategies and policies, to ensure their effective implementation. - Troubleshoot and resolve high-priority emergency cases that may arise. We need to preserve exactly as given, maybe keep punctuation. Qualifications: Minimum Qualification(s) and Preferred Qualification(s). We'll have
Qualifications
then maybe subheadings? But instruction only says usefor section headings; we could have
Minimum Qualifications
andPreferred Qualifications
as subheadings? They are still headings; but we could also just list them under Qualifications withand
- . Safer to have
- items? The benefits are a list: medical, dental, vision insurance; 401(k) savings plan with company match; paid parental leave; short-term and long-term disability coverage; life insurance; wellbeing benefits; 10 paid holidays per year; 10 paid sick days per year; 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure). Also note that benefits may vary etc. We'll keep the prose sentence about variability as a
before list maybe. But instruction: use
- for any list of duties/requirements/benefits. So we should list each benefit as
- . The sentence about variability can be a
. Thus:
Benefits
Benefits may vary depending on the nature of employment and the country work location.
- medical, dental, and vision insurance
- 401(k) savings plan with company match
- paid parental leave
- short-term and long-term disability coverage
- life insurance
- wellbeing benefits
- 10 paid holidays per year
- 10 paid sick days per year
- 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure)
after list. Now ensure we didn't include any boilerplate like EEO, accommodation, diversity & inclusion. Also we removed "TikTok Accommodation". Also we removed duplicated lines. Now output only HTML fragment. Let's craft final HTML:
About the Team
E-commerce's Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only users but also sellers and creators. We value user satisfaction and work on policies, rules, and systems to ensure quality.
Responsibilities
- Develop strategies and policies covering content and creator governance, to adhere to cultures, regulations, nuances.
- Develop strategies and policies for overall content and creator account health, violations, rewards, penalties, etc.
- Develop strategies and policies to mitigate risks, monitor, and raise the overall ecommerce content ecosystem quality and personalized recommendations.
- Engage cross-functional stakeholders to consolidate, pre-empt and analyse content and creator governance pain points; derive and implement action plans and operational workflows to resolve them.
- Collaborate with cross-functional stakeholders -- including Engineering, Ops, Product, Moderation -- to develop and launch relevant strategies and policies from end-to-end.
- Develop and implement feedback loops and operational workflows to ensure the day-to-day quality of launches and implementation.
- Implement and review dashboards and cases as needed, to ensure day-to-day ecosystem health.
Minimum Qualifications
andPreferred Qualifications
. However the instruction examples didn't include those but it's okay to use headings. We'll keep them as. Minimum Qualifications bullet list: - Bachelor's degree or equivalent practical experience. - Working experience or practical experience in Creator and Ecosystem Operations or Strategy, Social Media Content Safety, Trust & Safety, Internet Safety and related fields will be prioritised. - Driven, motivated and proactive; excellent coordination, communication and project management skills to collaborate with cross-functional teams to build and launch plans. - Willingness to travel when needed and work across timezones. Preferred Qualifications bullet list: - Familiarity with e-commerce compliance and ecosystem management – as well as strategic business sensitivity – will be advantageous. - Familiarity with the e-commerce content ecosystem and/or social media content landscape will be advantageous. About TikTok: prose: "TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo." Why Join Us: prose: "Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us." Pay: we need to extract compensation description: "The base salary range for this position in the selected city is $102600 - $143640 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units." We'll put that in
under
Pay
. Benefits: list from "Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure). The Company reserves the right to modify or change these benefits programs at any time, with or without notice." We'll put that as - items? The benefits are a list: medical, dental, vision insurance; 401(k) savings plan with company match; paid parental leave; short-term and long-term disability coverage; life insurance; wellbeing benefits; 10 paid holidays per year; 10 paid sick days per year; 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure). Also note that benefits may vary etc. We'll keep the prose sentence about variability as a