Tiffany Workshop - Technical Jewelry Manager

Technical Development

Assess product designs to ensure project viability (technical feasibility, design/volume translation, quality), taking into consideration alternative processes and specific tooling solutions based on industry expertise.
Build and maintain cross-functional relationships to identify strengths and gaps in the development processes, ensuring continuous improvement.
Collaborate on the allocation of new products on technical aspects.
Direct Craft on technical documentation, aesthetic transposition, and industrialization processes.
Follow-up of product development and reporting.
Development and harmonization of technical expertise product in line with the industrial strategy.

Production Technical Support

Collaborate on the definition of manufacturing processes and specifications.
Production monitoring and reporting.
Identify and assess technical risks related to supply and manufacturing.
Ensure smooth technical coordination with Setters, Polishers, CAD, Quality Control, and other partners, establishing technical QC to prevent any issues.
Provide training and guidance to teams to achieve target quality standards, lead times and operational excellence.

Quality Management & Cross-Functional Collaboration

Responsible for technical decision-making and ensuring highest quality standards for all pieces produced: quality control of stones, work-in-progress, and finished products.
Facilitate root cause analysis and corrective actions for quality issues.
Development and harmonization of technical expertise in line with the industrial strategy.
Serve as a critical liaison across departments, coordinating projects between design, CAD development, jewelry, setting and polishing.

Required Qualifications

• 5-8 years of relevant experience in a High Jewelry environment.
• Strong organizational and time management skills.
• Demonstrated customer service orientation and strong problem-solving capabilities.
• Flexible, independent, proactive self-starter with the ability to collaborate effectively within cross-functional teams.
• Ability to be flexible and manage changing priorities; must have a strong sense of time management.
• Proven experience in team leadership and managing sensitive information with the highest level of confidentiality.
• Strong technical acumen with a deep understanding of product development, aesthetics, harmony, proportion, and manufacturing processes.
• Comprehensive knowledge of High Jewelry traditions, standards, and industry codes.

Preferred Qualifications

• Strong critical thinking and analytical skills, with the ability to translate insights into actionable business recommendations.
• CAD knowledge is a plus.
• Proficiency in PC applications – Microsoft Office (Excel, MS Word, PowerPoint).
• Bachelor's degree or equivalent.

Hiring Range

The hiring range for this position ranges from $130,000 - $160,000. The rate of pay offered will be dependent upon candidates' relevant skills and experience.