Tier II Low-Voltage Field Technician

About the Role

ECAM (a GardaWorld Company), the leader in outdoor video surveillance, seeks a proactive Tier II Low Voltage Technician. Based in Allentown, PA, you'll design, install, service, test, and maintain Mobile Surveillance Units (MSUs), CCTV, alarms, and related equipment. Enjoy a stable work environment, growth opportunities, and a supportive team culture.

What's In It For You

• Competitive Pay: $27–$33 per hour, Full-Time
• Work Site Location: Allentown, PA
• Set Schedule: Monday through Friday, 8:30 a.m. to 5:00 p.m. This position may offer overtime.
• Comprehensive Benefits: Medical, dental, and vision insurance plans, 401(k) with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options.
• Career Growth: Career growth opportunities at GardaWorld
• Travel: This position requires the ability to drive and travel up to 75% of the time within the assigned territory.

Responsibilities

• Ensure all Mobile Surveillance Units (MSUs) and commercial sites under maintenance agreements are fully operational, clean, and accurately documented. Perform weekly preventative maintenance.
• Collaborate with operations teams to guarantee timely, on-budget project completion.
• Support subcontractors, installers, project coordinators, engineering managers, and sales personnel by conducting thorough site surveys.
• Provide consistent communication and updates to branch staff.
• Prepare and submit detailed daily activity reports.
• Stay current and knowledgeable in mobile surveillance systems and related technologies.
• Manage and update MSU and job site inventory records.
• Foster and maintain strong, professional relationships with clients.
• Keep Account Executives and branch personnel informed of any issues or developments at customer sites.
• Safely transport MSUs to, from, and between customer locations.
• Review video footage upon request from operations or clients and ensure operations is notified of all review requests.

Qualifications

• Authorized to work in the United States
• Able to pass an extensive screening process
• High school diploma or equivalent; vocational or technical training preferred.
• Valid driver's license; must meet company driving requirements.
• Must pass all hiring requirements, including background check and drug screening.
• One year of hands-on experience with CCTV or alarm system installation.
• Technical knowledge of CCTV, access control, and low-voltage electronics.
• Basic understanding of electricity and job site safety practices.
• Familiarity with Microsoft Office, Internet Explorer, and ability to quickly learn new software.
• May need to obtain and maintain a valid state security license, depending on location.

Ideal Skills & Attributes

• Strong communication, problem-solving, and follow-up skills.
• Ability to manage multiple tasks at once with minimal supervision.
• Working knowledge of wire types, wire sizing, and common electrical standards.
• Comfortable using manual and electric hand tools following best safety practices.
• Good understanding of LAN systems as part of integrated security setups.
• Able to write basic reports, logs, and routine correspondence.
• Self-motivated and reliable team player who can also work independently.
• Comfortable working at heights and in physically active roles.
• Physically capable of lifting up to 50 lbs, staying alert for long periods, and managing tools and equipment with dexterity.

About ECAM

ECAM, a GardaWorld company, is a leader in security technology and remote surveillance. With a mission to deliver smarter, more efficient security solutions, ECAMSECURE protects construction sites, commercial properties, and critical infrastructure with cutting-edge mobile surveillance units, AI-driven monitoring, and professional guard services. Their integrated approach helps clients reduce risk, prevent loss, and maintain peace of mind—24/7.