Tier Account Manager

Qualifications

• Educational/Experience Required: Bachelor's degree in engineering.
• (5) or more years of sales experience and account management experience.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional/trade publications; establishing personal networks and participating in professional societies.
• Decisive and confident with a strong sense of urgency and personal commitment.
• Excellent oral and written communication.
• Strong interpersonal skills - ability to work across functional groups.
• Compatible with the company core values.
• Proficient in Microsoft Office software - Word, Excel.
• PREFERRED: Advanced degree in engineering or technical field.
• Mechanical knowledge and experience in the fastener industry or related industries (e.g. heat treat, plating, cold forming).
• OEM and/or Tier experience.

Position Responsibilities

• Forecast, develop and execute annual sales plan for assigned accounts for the purpose of increased revenue and profitability.
• Responsible for the daily commercial sales relationships at assigned accounts - including but not limited to, pricing, margin enhancement, supply agreements, DSO, scrap agreements and other selling activities.
• Engages customers across multiple functions.
• Captures and coordinates with assigned business development personnel to develop and close future program opportunities through coordinated and clear communications.
• Engages application engineering when required to support current products, development of future products and programs at assigned accounts.
• Determines strategic customer accounts with the focus on increasing sales of strategic products.
• Captures and coordinates with quotation team to provide accurate and timely quotations to customers.
• Utilizes and works closely with Sales Coordinators and Customer Service Representatives to support customers and operations.
• Utilizes assigned Quality Department personnel to liaison between customer and operations to resolve quality issues.
• Acts as a liaison between manufacturing operations and customer locations in support of world class delivery and quality.
• Manages and works with Finance to act as point person for payment issues and resolution.
• Maintains proficiency in the use of sales tools to support sales activities - maintain calendar, timely submittal of expenses, key account plans maintenance, quotation tools, etc.
• Collects market and competitor information to assist sales management and marketing in strategic planning for the purpose of targeting markets, platforms, specific applications, etc. for growth.
• Ensures revenue and profitability through continual review of sales reports, budgets, expenses, opportunities, receivables.
• Occasional, local interstate travel.