Tier 1 SOC Analyst

About the role

Serve as the initial point of triage and investigation in a 24/7 Security Operations Center (SOC) environment. Proactively monitor security events and alerts across endpoints, network, and cloud domains using SIEM and ticketing systems.

Responsibilities

• Conduct initial analysis and triage of security incidents, following established playbooks and procedures.
• Escalate incidents to Tier 2, Tier 3 analysts, or SOC leadership as per defined escalation policies.
• Respond to and assist in mitigation and eradication of security threats under guidance from senior analysts.
• Document actions, findings, and incident details clearly and consistently during investigations.
• Support the development of SOC documentation and knowledge base articles.
• Collaborate with Engineering and Operations teams to troubleshoot and improve security detection capabilities.
• Handle sensitive information in compliance with corporate security policies.
• Perform other related duties as assigned to support overall SOC operations.