Ticket Seller (Pt)
for each section heading. Only include sections when posting has real specific content. We have description includes hourly rate: $18.67 per hour. That's Pay. So we need a Pay section. Also maybe Schedule: mentions evening, weekend, holiday hours, some weekday daytime shifts, availability required. So we can include Schedule section. Benefits: not mentioned. Skills: we have many skill statements: computer experience, language skills, mathematical skills, reasoning ability, certificates, other skills, physical demands, work environment. Could group under Skills or Qualifications. The instructions: Use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide which sections have content.
We have a description: "Hourly rate for Part-Time Ticket Seller: $18.67 per hour" -> Pay.
Summary: Provides information, patron service and facilitates ticket purchases... That's About the role.
Essential Duties And Responsibilities -> Responsibilities.
Supervisory Responsibilities: none, but we can maybe omit or include as part of Responsibilities? Probably not needed.
Qualifications: includes education/experience, language skills, mathematical skills, reasoning ability, certificates, other skills, physical demands, work environment. That's a lot; could be under Qualifications.
Skills: maybe separate but we have many skill statements; but we could put them under Qualifications. However we need to avoid thin sections. Could combine Qualifications and Skills? But instructions say use those headings if content exists. We have content for Qualifications (education/experience, language, math, reasoning, certificates, other skills, physical demands, work environment). That's enough for Qualifications.
Skills: we have "Other Skills And Abilities" section; also "Ability to learn computerized ticketing system", etc. That could be Skills. But we already have many skill-like items in Qualifications. Might be redundant. Better to put skill-like items under Skills and keep Qualifications for education/experience, certificates, etc. Let's parse.
Qualifications section in posting includes: EDUCATION and/or EXPERIENCE, LANGUAGE SKILLS, MATHEMATICAL SKILLS, REASONING ABILITY, CERTIFICATES, LICENSES, REGISTRATIONS, Other Skills And Abilities, PHYSICAL DEMANDS, WORK ENVIRONMENT. That's a lot; could be considered Qualifications.
But we also have a separate "Other Skills And Abilities" subsection. Could treat that as Skills.
Thus we could have:
- About the role (summary)
- Responsibilities (Essential Duties And Responsibilities)
- Qualifications (Education/experience, Language skills, Mathematical skills, Reasoning ability, Certificates)
- Skills (Other Skills And Abilities)
- Pay (Hourly rate)
- Schedule (Availability requirements)
We should not include Benefits (none). Also not include Supervisory Responsibilities.
We must preserve all substantive information, not invent or summarize away detail. Must not include boilerplate like EEO etc. The posting didn't have that.
We need to format lists with - for any list of duties/requirements/benefits. So for Responsibilities we should list each duty as
- . For Qualifications maybe list each requirement as
- . For Skills list each skill as
- . For Schedule list availability requirements as
- . For Pay just a
with the rate.
We must not repeat job title as heading. Not include Job ID.
We must output only HTML fragment.
Let's extract details.
About the role: Summary paragraph: "Provides information, patron service and facilitates ticket purchases at the San Diego Theatres Ticket Office windows, for all Civic Theatre and Balboa Theatre ticketed events." That's the summary. Could also include that position requires evening, weekend, holiday hours and some weekday daytime shifts—applicants must have flexibility in availability and submit complete availability schedule (included in application packet). Successful candidates must enjoy assisting and engaging with patrons on a wide range of questions. The successful candidate must provide availability for evening and weekend shifts, per collective bargaining agreement.
But some of that is about schedule/availability; maybe better to put in Schedule section. However the summary also includes that. We'll keep About the role as the summary sentence only? Might be too thin. But we can include the summary plus maybe the first sentence about providing information etc. The rest about availability could go to Schedule.
Let's parse the posting text:
"Description Hourly rate for Part-Time Ticket Seller: $18.67 per hour Summary Provides information, patron service and facilitates ticket purchases at the San Diego Theatres Ticket Office windows, for all Civic Theatre and Balboa Theatre ticketed events. Position requires evening, week-end and holiday hours as well as some weekday daytime shifts—applicants must have flexibility in availability and submit complete availability schedule (included in application packet). Successful candidates for this position must enjoy assisting and engaging with patrons on a wide range of questions. The successful candidate must provide availability for evening and weekend shifts, per collective bargaining agreement. Essential Duties And Responsibilities Assist patrons in selecting and purchasing tickets for a variety of events taking place at the Civic Theatre and Balboa Theatre, in person at the venue event Ticket Office, utilizing the Ticketmaster Archticsticketing system.Assist Broadway / San Diego Season Subscribers in subscription ticket exchanges and additional ticket purchases, utilizing the Ticketmaster Archtics ticketing system.Process all cash, credit cards, gift certificates, travelers checks, etc. received as payment during shift and balance to individual report.Processes special ticket orders at management request.Required availability for a minimum number of evening, week-end, daytime and holiday shifts each month.Ability to physically move between work areas, Civic Theatre event windows and Balboa Theatre event windows.Other duties as assigned by Supervisory and Management Staff. Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities and / or accessibility issues to perform the essential functions. EDUCATION and/or EXPERIENCE One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.Extensive computer experience in the use of Microsoft Office programs including, but not limited to, Excel and Word.Knowledge of Ticketmaster and / or other ticketing system software and basic ticket office procedures. LANGUAGE SKILLS Clear, polite and effective verbal communication, in English, with patrons both in person. Clear, polite and effective verbal communication, in English, with event presenters, representatives and all San Diego Theatres Staff.Ability to read, understand and interpret documents such as event information, selling instructions, processes and procedures.Ability to verbally communicate in Spanish a plus. AVAILABILITYApplicant must be available for a pre-determined percentage of available work shifts consisting of evening, week-end, daytime and holiday assignments, each month. MATHEMATICAL SKILLS Ability to add, subtract, multiply and divide, using whole numbers, common fractions, and decimals.Ability to make correct change for any and all cash transactions. REASONING ABILITY Ability to solve practical problems and deal with a variety of variables in situations where only guidelines may apply.Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. CERTIFICATES, LICENSES, REGISTRATIONS None required. Other Skills And Abilities Ability to learn computerized ticketing system (currently Ticketmaster/Archtics) and all associated processes.Experience using point of sale or data entry systems a plus.Familiarity with professional office procedures and ability to learn ticketing procedures, ticket system reports and interpretations.Flexibility to adapt to a variety of pressure situations and changing work environment, while maintaining a professional attitude and demeanor to ensure patrons are serviced with the highest degree of courtesy and efficiency.Ability to shift quickly between work assignments as required by patron flow and staffing needs as determined by supervisors and management.Effectively interact with other Ticketing Department and San Diego Theatres personnel in a professional and efficient manner. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities and / or accessibility issues to perform essential functions. Ability to physically move between work areas at Civic Theatre event windows and Balboa Theatre event windows.While performing the duties of this job, the employee is regularly required to talk, hear and listen.The employee frequently is required to stand, walk, sit, and reach with hands and arms.The employee is frequently required to use hands to finger, handle, or feel.The employee must occasionally lift and/or move up to 25 pounds.Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. Job includes concentrated use of computers keyboards & monitors. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities and / or accessibility issues to perform the essential functions. While performing the duties of this job, the employee may be exposed to fumes or airborne particles and outside weather conditions.The noise level in the work environment is usually moderate. In-house Training Requirements Bravo OrientationArchtics / Ticketmaster ApplicationsOthers as designated by SDT Management"
We need to strip boilerplate like "Reasonable accommodations may be made..." but that's substantive? It's a standard statement but maybe considered boilerplate; but it's part of qualifications. The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "Reasonable accommodations may be made..." is not exactly those categories; it's an ADA statement, could be considered boilerplate but maybe keep? It's not explicitly listed; but it's a standard statement. Might be considered boilerplate but not in list. Safer to keep? The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. This is not exactly those; it's an accommodation statement, could be considered legal but not EEO. I'd keep it as it's part of qualifications.
But we need to avoid duplication. There's repeated "Reasonable accommodations may be made..." appears multiple times (in Qualifications, Physical Demands, Work Environment). We should keep only one instance? The instruction says remove duplicated lines. So we should include it once maybe under Qualifications.
Now let's craft sections.
About the role:
Provides information, patron service and facilitates ticket purchases at the San Diego Theatres Ticket Office windows, for all Civic Theatre and Balboa Theatre ticketed events.
Responsibilities: list each duty.
Duties from "Essential Duties And Responsibilities":
- Assist patrons in selecting and purchasing tickets for a variety of events taking place at the Civic Theatre and Balboa Theatre, in person at the venue event Ticket Office, utilizing the Ticketmaster Archtics ticketing system.
- Assist Broadway / San Diego Season Subscribers in subscription ticket exchanges and additional ticket purchases, utilizing the Ticketmaster Archtics ticketing system.
- Process all cash, credit cards, gift certificates, travelers checks, etc. received as payment during shift and balance to individual report.
- Processes special ticket orders at management request.
- Required availability for a minimum number of evening, week-end, daytime and holiday shifts each month.
- Ability to physically move between work areas, Civic Theatre event windows and Balboa Theatre event windows.
- Other duties as assigned by Supervisory and Management Staff.
Note: "Required availability for a minimum number..." is more schedule; but it's in responsibilities section. Could move to Schedule. But we already have schedule section; maybe keep it there. However the instruction:
with the rate. We must not repeat job title as heading. Not include Job ID. We must output only HTML fragment. Let's extract details. About the role: Summary paragraph: "Provides information, patron service and facilitates ticket purchases at the San Diego Theatres Ticket Office windows, for all Civic Theatre and Balboa Theatre ticketed events." That's the summary. Could also include that position requires evening, weekend, holiday hours and some weekday daytime shifts—applicants must have flexibility in availability and submit complete availability schedule (included in application packet). Successful candidates must enjoy assisting and engaging with patrons on a wide range of questions. The successful candidate must provide availability for evening and weekend shifts, per collective bargaining agreement. But some of that is about schedule/availability; maybe better to put in Schedule section. However the summary also includes that. We'll keep About the role as the summary sentence only? Might be too thin. But we can include the summary plus maybe the first sentence about providing information etc. The rest about availability could go to Schedule. Let's parse the posting text: "Description Hourly rate for Part-Time Ticket Seller: $18.67 per hour Summary Provides information, patron service and facilitates ticket purchases at the San Diego Theatres Ticket Office windows, for all Civic Theatre and Balboa Theatre ticketed events. Position requires evening, week-end and holiday hours as well as some weekday daytime shifts—applicants must have flexibility in availability and submit complete availability schedule (included in application packet). Successful candidates for this position must enjoy assisting and engaging with patrons on a wide range of questions. The successful candidate must provide availability for evening and weekend shifts, per collective bargaining agreement. Essential Duties And Responsibilities Assist patrons in selecting and purchasing tickets for a variety of events taking place at the Civic Theatre and Balboa Theatre, in person at the venue event Ticket Office, utilizing the Ticketmaster Archticsticketing system.Assist Broadway / San Diego Season Subscribers in subscription ticket exchanges and additional ticket purchases, utilizing the Ticketmaster Archtics ticketing system.Process all cash, credit cards, gift certificates, travelers checks, etc. received as payment during shift and balance to individual report.Processes special ticket orders at management request.Required availability for a minimum number of evening, week-end, daytime and holiday shifts each month.Ability to physically move between work areas, Civic Theatre event windows and Balboa Theatre event windows.Other duties as assigned by Supervisory and Management Staff. Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities and / or accessibility issues to perform the essential functions. EDUCATION and/or EXPERIENCE One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.Extensive computer experience in the use of Microsoft Office programs including, but not limited to, Excel and Word.Knowledge of Ticketmaster and / or other ticketing system software and basic ticket office procedures. LANGUAGE SKILLS Clear, polite and effective verbal communication, in English, with patrons both in person. Clear, polite and effective verbal communication, in English, with event presenters, representatives and all San Diego Theatres Staff.Ability to read, understand and interpret documents such as event information, selling instructions, processes and procedures.Ability to verbally communicate in Spanish a plus. AVAILABILITYApplicant must be available for a pre-determined percentage of available work shifts consisting of evening, week-end, daytime and holiday assignments, each month. MATHEMATICAL SKILLS Ability to add, subtract, multiply and divide, using whole numbers, common fractions, and decimals.Ability to make correct change for any and all cash transactions. REASONING ABILITY Ability to solve practical problems and deal with a variety of variables in situations where only guidelines may apply.Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. CERTIFICATES, LICENSES, REGISTRATIONS None required. Other Skills And Abilities Ability to learn computerized ticketing system (currently Ticketmaster/Archtics) and all associated processes.Experience using point of sale or data entry systems a plus.Familiarity with professional office procedures and ability to learn ticketing procedures, ticket system reports and interpretations.Flexibility to adapt to a variety of pressure situations and changing work environment, while maintaining a professional attitude and demeanor to ensure patrons are serviced with the highest degree of courtesy and efficiency.Ability to shift quickly between work assignments as required by patron flow and staffing needs as determined by supervisors and management.Effectively interact with other Ticketing Department and San Diego Theatres personnel in a professional and efficient manner. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities and / or accessibility issues to perform essential functions. Ability to physically move between work areas at Civic Theatre event windows and Balboa Theatre event windows.While performing the duties of this job, the employee is regularly required to talk, hear and listen.The employee frequently is required to stand, walk, sit, and reach with hands and arms.The employee is frequently required to use hands to finger, handle, or feel.The employee must occasionally lift and/or move up to 25 pounds.Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. Job includes concentrated use of computers keyboards & monitors. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities and / or accessibility issues to perform the essential functions. While performing the duties of this job, the employee may be exposed to fumes or airborne particles and outside weather conditions.The noise level in the work environment is usually moderate. In-house Training Requirements Bravo OrientationArchtics / Ticketmaster ApplicationsOthers as designated by SDT Management" We need to strip boilerplate like "Reasonable accommodations may be made..." but that's substantive? It's a standard statement but maybe considered boilerplate; but it's part of qualifications. The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "Reasonable accommodations may be made..." is not exactly those categories; it's an ADA statement, could be considered boilerplate but maybe keep? It's not explicitly listed; but it's a standard statement. Might be considered boilerplate but not in list. Safer to keep? The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. This is not exactly those; it's an accommodation statement, could be considered legal but not EEO. I'd keep it as it's part of qualifications. But we need to avoid duplication. There's repeated "Reasonable accommodations may be made..." appears multiple times (in Qualifications, Physical Demands, Work Environment). We should keep only one instance? The instruction says remove duplicated lines. So we should include it once maybe under Qualifications. Now let's craft sections. About the role:
Provides information, patron service and facilitates ticket purchases at the San Diego Theatres Ticket Office windows, for all Civic Theatre and Balboa Theatre ticketed events.
Responsibilities: list each duty. Duties from "Essential Duties And Responsibilities": - Assist patrons in selecting and purchasing tickets for a variety of events taking place at the Civic Theatre and Balboa Theatre, in person at the venue event Ticket Office, utilizing the Ticketmaster Archtics ticketing system. - Assist Broadway / San Diego Season Subscribers in subscription ticket exchanges and additional ticket purchases, utilizing the Ticketmaster Archtics ticketing system. - Process all cash, credit cards, gift certificates, travelers checks, etc. received as payment during shift and balance to individual report. - Processes special ticket orders at management request. - Required availability for a minimum number of evening, week-end, daytime and holiday shifts each month. - Ability to physically move between work areas, Civic Theatre event windows and Balboa Theatre event windows. - Other duties as assigned by Supervisory and Management Staff. Note: "Required availability for a minimum number..." is more schedule; but it's in responsibilities section. Could move to Schedule. But we already have schedule section; maybe keep it there. However the instruction: