Ticket Seller| Part-Time | Steven Tanger Center for the Performing Arts

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

About The Venue

A $94 million, state-of-the-art facility that has transformed downtown Greensboro, North Carolina, the Steven Tanger Center for the Performing Arts is home to touring Broadway productions, concerts, Greensboro Symphony Orchestra performances, comedy shows, and all types of family entertainment. Since its grand opening in 2021, the Tanger Center has hosted over 1.4 million guests. Presented with partners Nederlander and Professional Facilities Management (PFM), the First Bank Broadway Series is one of the nation’s top-selling one-week Broadway series. The 3,000-seat venue is managed by the staff of the Greensboro Complex.

Responsibilities

• Master the operation of the Host, Archtics, and TM Sales ticketing systems.
• Stay informed about each event's details, such as ticket prices, discounts, restrictions, and seating configurations.
• Stay up-to-date on all Broadway information throughout respective seasons.
• Successfully sell Broadway season tickets, process exchanges, and payment plans.
• Become well-versed in the seating charts and configurations of your assigned locations.
• Efficiently and accurately handle transactions for all events using the appropriate ticketing system.
• Accurately process payments, ensuring the transaction was approved.
• Accurately collect all patron information and send tickets digitally to the patron.
• Provide excellent customer service, addressing patrons' needs positively and effectively.
• Reconcile all funds received from ticket sales at the end of each shift.
• Maintain precise and clear records of all transactions.
• Uphold confidentiality standards.
• Perform additional duties and responsibilities as assigned.

Requirements

• High school graduate/GED preferred.
• Ability to multitask in a fast-paced environment.
• Familiarity with Microsoft Office.
• Possesses excellent communication skills.
• Experience working with the public.
• Ability to work independently and as a productive member of a team.
• Must be able to work a flexible schedule to include nights, weekends, and holidays as needed.

Pay

$15.00 per hour.

Benefits

• 401(k) savings plan and 401(k) matching.