Ticket Scanner - Saint Andrew's Hall
Job Summary
WHO ARE WE?
Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.
Who Are You?
- Passionate and motivated
- Driven, with an entrepreneurial spirit
- Resourceful, innovative, forward thinking and committed
What This Role Will Do
- Greet guests and scan guest tickets
- Manage guest access issues
- Escalate to a supervisor/manager when appropriate
- Operate ticket scanners, printers, other equipment as needed
- Deliver exemplary customer service to maintain customer loyalty
- Maintain order and ensure adherence to safety rules
- Refuse admittance to undesirable persons or persons without correct tickets or passes
- Examine tickets or passes to verify authenticity or designation, using criteria such as seating location, color or date issued, and direct appropriately
Required
- Acute sense of judgment, tact, and diplomacy
- A strong sense of teamwork and ability to execute programs
- Able to work late hours
- Flexible schedule
- 3 years’ work experience interacting with people in a positive environment
- Read, write, and speak English fluently
- Must be able to lift or move up to 25 lbs. using proper lifting techniques
- Tolerance of all cultures, music, and art forms
Preferred
- Cash handling experience
- Experience recognizing valid IDs
- Experience in a live music environment
- Experience using metal detection equipment
- EMT or other medical background