Ticket Sales Representative

About the Role

The Memphis Grizzlies are seeking coachable, high-energy Ticket Sales Representatives with the drive and passion for career growth through sales in the NBA. This is a full-time, entry-level, hourly sales position, responsible for full-menu selling of season tickets, partial plans, premium seating, and group outings through outbound calls and face-to-face appointments.

Responsibilities

• Meet established sales objectives, including structured execution of sales calls, setting up in-arena visits, and outside appointments.
• Make a minimum of 75 outbound sales calls each day to generate new ticket revenue.
• Identify new business opportunities by establishing professional and personal networks.
• Proactively seek new leads through referrals, prospecting, and networking.
• Meet and exceed weekly, monthly, and yearly sales goals.
• Work assigned sales, promotional, and team events to develop new prospects and build relationships.
• Acquire in-depth knowledge of all Grizzlies ticketing products and maintain a well-organized sales appointment process.
• Maintain accurate, detailed records of all current clients and prospects.
• Uphold sales and service mandates by working with the entire Sales and Service Department.
• Perform other related duties as assigned by the Ticket Sales Manager.

Qualifications

• Bachelor’s degree in Business, Sports Management, or a related field from an accredited college or university.
• Highly motivated, outgoing personality with a strong work ethic and desire to excel in sales.
• High level of professionalism, confidence, enthusiasm, and personal accountability.
• Willingness to learn and ability to work within a team atmosphere.
• Excellent writing, communication, and interpersonal skills.
• Ability to multi-task and maintain strong prioritization and organizational skills in a fast-paced environment.
• Ability to work nights and weekends and maintain a flexible schedule when required.

Skills

• Knowledge and passion for NBA Basketball (preferred).

Benefits

• Industry-leading health coverage.
• Short and long-term disability.
• Team Member and Dependent Life Insurance.
• Group Voluntary Benefits.
• Wellness programs through EAP and Headspace.
• Matching 401(k).
• Employee Assistance Program.
• Tuition Reimbursement.
• Team Store Discounts.
• Happy Hours and other fun activities.
• Free parking and game night meals.
• NBA Sponsored Discount Programs.
• Employee Referral Bonuses.
• Employee Recognition Programs.
• Generous Paid Time Off.
• Holiday Pay.
• Paid Parental Leave.

Memphis Basketball LLC is an equal opportunity employer. We are committed to treating all applicants and team members fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.