Ticket Sales Associate

About the role

Be The Difference Begins with Great People. Are you looking for a new opportunity where you can make the difference in the lives of students and faculty? We prioritize student success, access to education, and service in our work to educate well-rounded servant leaders who transform their fields, our society and the world. Our Catholic, Jesuit approach emphasizes student engagement with the world around them and formation of the heart and mind.

Responsibilities

• Maximize revenue through the sale of new and renewal ticket products, including season tickets, partial plans, and group tickets, by proactively renewing current full and partial season ticket holders through phone and email communication. Establish professional relationships for repeat business and superior customer service. Use cold calling, appointments, and social selling as tools to sell season, group, and partial ticket plan packages. Creatively prospects for new business opportunities that will grow Marquette's season ticket and group client base. Maintain and complete accurate records for customers.
• Staff Men's Basketball, Women's Basketball, and Women's volleyball home games to facilitate group experiences and/or promote upcoming games/ticket packages. Participate in outside networking events to gain additional business and develop relationships with new leads.

Qualifications

• High school diploma
• At least one year of relevant working experience
• Strong customer service skills with the ability to problem solve
• Work efficiently in a team-oriented setting and complete tasks with minimal supervision
• Ability to work under deadlines and prioritize their workload

Benefits

Marquette University offers a rich and competitive Total Rewards package including medical, dental, vision, 403(b) with up to 8% university match, generous time off package, and tuition benefits for employees, spouses, and dependents with no payback requirement!

Pay

The position pays $X per hour, based on experience and qualifications.

Schedule

The position is available on a First Shift (Day) schedule, with hours of 40 per week.