Ticket Sales Associate
About the role
Brighton Resort is looking for friendly, energetic, detail-oriented, and guest-focused Ticket Sales Cashiers to join our team for the upcoming winter season. As a front-line member of our resort, you’ll set the tone for each guest’s day on the mountain by creating positive first impressions, providing a warm welcome, and ensuring smooth, accurate transactions. Stationed in the ticket office, you’ll assist guests with purchasing lift tickets, season passes, and resort products while delivering excellent service. This role is essential in ensuring efficient sales processes, supporting guests with clear information, and helping them navigate their mountain experience. As a visible ambassador of Brighton Resort, you’ll balance guest service, accuracy, and professionalism while thriving in a fast-paced, high-energy environment that reflects Brighton’s culture of hospitality, mountain adventure, and excellence in service.
At Brighton Resort, we value inclusivity, community, and passion for the mountain. Every team member contributes to a welcoming culture where guests feel valued and supported. Ticket Sales Cashiers are expected to model professionalism, teamwork, and dedication to creating memorable guest experiences.
Responsibilities
Key Responsibilities:
- Greet every guest with warmth, professionalism, and enthusiasm
- Provide clear, accurate information about tickets, passes, and resort services
- Represent Brighton’s approachable, friendly culture authentically
- Process tickets and pass sales quickly and accurately, even during peak times