Ticket Sales and Operations Associate - Drake Athletics

Position Overview

Taymar Sales U.’s Drake University Ticket Sales & Operations Associate will learn and expand their knowledge of the fundamentals of the sales process through group sales, new season ticket sales and renewals across all ticketed sports, while playing a crucial role in the day-to-day operations of the ticketing department.

Responsibilities

• Sell a full menu of ticket products for Football, Men's and Women's Basketball, Volleyball, and Drake Relays via outbound phone calls and face-to-face presentations including, but not limited to, season tickets, flex ticket packages, group tickets, premium tickets, and premium hospitality packages
• Build relationships and expand business with current ticket holders and cold call new prospects and referrals to drive revenue
• Achieve annual and monthly sales targets as set forth by senior management
• Initiate and Execute ticket system builds within ticketing system for Drake Athletics
• Generate reports and accurately track overall ticketing revenue pace towards goals
• Work in the assigned, on campus location daily, as well as go on meetings out in the community. Build out, plan, prospect and execute large scale group sales initiatives
• Deliver superior customer service to all current and future fans
• Represent athletics program and University with the highest integrity
• Work effectively in a fast-paced environment to produce accurate results
• Maintain a positive working relationship with all internal & external units of the department and University to ensure a positive event experience for customers
• Deliver excellent customer service and cultivate relationships with current and future fans
• Must be able to work evenings and weekends, as required. All home games will be worked in various capacities: box office management, customer service & ticket sales

Qualifications

• Bachelor’s Degree with concentration in Sports Marketing or a related field
• Superior organizational skills, attention to detail, positive attitude and desire to learn in a fast-paced industry
• Experience and proven success within a ticket sales or operations role
• Full Time role