Ticket Sales Account Executive (University of South Florida Athletics) - Part Time

About the role

The University of South Florida (USF) Athletics Ticket Sales Team provides students with hands-on experience in collegiate athletics ticket sales. Team members support revenue generation efforts by selling season tickets and group ticket packages across nine NCAA Division I sports while delivering a high level of service to fans, alumni, and community partners.

Primary Responsibilities

• Provide exceptional customer service to current and prospective USF Athletics ticket holders
• Sell general season tickets and group ticket packages across nine scholarship sports
• Communicate with fans via phone, email, and in-person interactions to build relationships and drive retention
• Accurately document customer interactions and sales activity using ticketing and CRM systems
• Represent USF Athletics at games, campus events, and community outreach initiatives
• Collaborate with full-time staff to support department-wide sales and service goals

Qualifications

• Current University of South Florida students preferred
• Strong verbal and written communication skills
• Customer-focused mindset with a friendly and professional demeanor
• Comfortable speaking with customers and groups over the phone
• Dependable, detail-oriented, and eager to learn
• Availability to work evenings, weekends, and select game days

Preferred Attributes

• Interest in sports business, customer service, or sales
• Ability to manage multiple priorities in a fast-paced environment
• Positive attitude and team-oriented approach
• Previous customer service or sales experience (preferred, not required)

Compensation & Professional Development

• Practical experience in collegiate athletics ticket sales and customer service
• Training in relationship management, consultative selling, and fan engagement
• Networking opportunities within USF Athletics and the sports industry
• Potential pathway to future roles in athletics revenue generation

Time Commitment

Approximately 20-30 hours per week with flexible scheduling around academic commitments

Pay

Position pays $15.00/hr

Application Instructions

This position is open to all qualified candidates. If you need assistance or an accommodation due to a disability in connection with the application process, you may contact us at [email protected]