Ticket Sales Account Executive

About the role

Why Join the Pack? We understand that to win championships, it starts with the people. We’re all teammates with a united focus on fostering an inclusive winning culture that empowers, values and recognizes each other. Because working together is how we do what’s right for the communities we live, work and play in. It’s how we innovate, learn and grow as individuals and as a group. And it’s how we elevate lives through the power of basketball.

The primary focus of this position is to develop and nurture client relationships in the Des Moines and surrounding areas with the focus on selling group ticket inventory for the Iowa Wolves.

This job operates in a professional office environment; staff may be required to work Timberwolves and Lynx home games as well as external events including charity and networking events. Work is generally sedentary, performed within an office environment with standard office equipment, and also in a sports arena with bleachers/steps and moderate to high noise levels. While performing the duties of this job, the employee is regularly required to communicate and exchange information with others both in person and over the telephone. The employee frequently is required to remain in a stationary position as well as operate computers and other office equipment, such as a copy machine, printer and telephone. Staff will frequently sit, stand, walk, and ascend and descend bleachers/steps in the arena. Staff may occasionally move boxes of merchandise weighing up to 30 pounds.

Responsibilities

• Generate new sales revenue in group sales by researching individuals, companies and industries.
• Make cold calls, attend charity events and networking events, conduct professional meetings with potential clients.
• Sell group tickets as well as full and partial season memberships, and premium seating.
• Meet or exceed weekly “hustle” requirements and appointment expectations.
• Provide excellent customer service by creating unique touch points, promptly responding to requests or communications, and establishing a dynamic relationship with all customers.
• Document all communication in Client Relationship Management (CRM) system.
• Assist with the preparation and execution of all Game Day experiences.
• Attend focused events targeting and connecting with our group leaders.
• Reasonable accommod