Ticket & Product Sales Agent
Job Summary
Create Your Experience of a Lifetime!
Join our team and discover (or re-discover!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
Employee Benefits
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
Job Specifications
- Starting Wage: $20.00/hr
- Employment Type: Summer Seasonal 2026
- Shift Type: Part Time hours available
- Minimum Age: At least 16 years of age
- Housing Availability: No
Job Responsibilities
- Work in our contact centers, ski school locations, ticket/pass offices and throughout our resort to deliver an experience of a lifetime
- Communicate with guests via phone and email
- Accurately and efficiently explain and process all resort products and services
- Complete daily end of Shift pos/register audits
- Be a part of a fun, professional, caring work environment
- Able to work in a fast-paced nvironment while delivering exceptional experiences
- Other duties as assigned
Job Requirements
- Ability to stand or sit for extended periods of time
- Able to work outside in a winter environment
- Comfortable working indoors for extended period
- High School Diploma
- Able to lift 25lbs
- Must be able to communicate fluently in English
- Able to work weekends and holidays
- Able to maintain a professional presence in the workplace and adhere to our appearance standards
Job Description
The Ticket and Product Sales Agent is part of the Product Sales & Services (PSS) Department who delivers outstanding guest service while facilitating the sale of Activities, Tickets, Passes, Ski & Snowboard School lessons and childcare. As a member of this team, you are part of the guest experience and the face of Vail Resorts!
Job Duties
- Work in our contact centers, ski school locations, ticket/pass offices and throughout our resort to deliver an experience of a lifetime
- Communicate with guests via phone and email
- Accurately and efficiently explain and process all resort products and services
- Complete daily end of Shift pos/register audits
- Be a part of a fun, professional, caring work environment
- Able to work in a fast-paced nvironment while delivering exceptional experiences
- Other duties as assigned
Qualifications
- Ability to stand or sit for extended periods of time
- Able to work outside in a winter environment
- Comfortable working indoors for extended period
- High School Diploma
- Able to lift 25lbs
- Must be able to communicate fluently in English
- Able to work weekends and holidays
- Able to maintain a professional presence in the workplace and adhere to our appearance standards
Pay Range
The expected pay range is $20.00/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Equal Opportunity Employer
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.