Ticket Checker
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career.
About the role
As a Ticket Checker, you will play an essential role in creating an experience of a lifetime for our guests on the Lift Experience Team. The Lift Experience Team’s mission is to provide employees and guests with a seamless end-to-end experience from maze entrance to lift unloading. You will primarily work in the lift mazes by greeting guests by name and validating their access every time. You will play a unique role at our resorts by providing a fun, welcoming atmosphere for our guests while ensuring our products' integrity.
A Ticket Checker team member is a flexible employee who often takes on additional training to work across multiple departments and in various roles to support the one resort mentality, which could include:
- Lift Operations (18 or older)
- Mountain Activities
- Retail
- Rental operations
- Food and Beverage Support
- Ticket sales
- Base Area Operation
The role you are being hired into requires further background check clearances by the State of Pennsylvania, which will need to be completed before you can begin work.
Responsibilities
- Deliver premium guest service by providing information and assistance with a smile
- Validate tickets to ensure our guests have their own valid product before loading our lifts
- Work cooperatively with Lift Operators and other teams to ensure lift lines are safely managed and lifts are loaded efficiently
- Maintain and secure departmental equipment - scan devices, radios, etc.
- Escalate issues to leadership as they arise, from safety to products
- Other duties as assigned
Requirements
- Must be able to communicate fluently in English
- Must be able to work outdoors in all types of inclement weather, standing and moving for entire shift on potentially slippery or uneven surfaces
- May need to provide some of your own gear
- Must be able to work weekends and holidays as needed
- Must be able to handle high guest volumes in a professional manner
- Must adhere to safety standards and procedures. Be Safe is our number one value!
- Minimum age: at least 18 years of age
Pay
Starting wage: $20/hr
Schedule
- Employment type: Winter Seasonal 2026/2027
- Shift type: Full Time and Part Time hours available
- Working between 8-10 hours/day
- Weekends and holidays as needed
Benefits
- Free ski/snowboard passes for employees
- Employee discounted lift tickets for friends and family
- Free ski lessons
- 40% retail discounts
- Discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development (Epic Service)
- Referral Program
Hiring for seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first). Housing is not provided.