Thrift Store Sales Specialist (New Store)

Responsibilities

• Greet and assist customers promptly.
• Support donors as needed and direct them to the designated donation drop-off area.
• Regularly restock merchandise onto the sales floor, ensuring compliance with Goodwill’s visual standards.
• Promote Goodwill’s Rewards and Round-Up programs.
• Process sales transactions quickly and accurately.
• Resolve customer concerns and escalate issues as needed.
• Maintain a clean and organized sales floor, fitting rooms, and checkout area.
• Follow store policies, including safety guidelines and occupancy limits when required.
• Operate the register and thank customers for their purchases.
• Monitor store entry and enforce safety measures if assigned.
• Perform other duties as assigned to support the store team and broader organizational goals.

Requirements

• High school diploma or equivalent.
• Experience in retail or customer service preferred.
• Ability to work flexible hours, including weekends and evenings.
• Strong communication and interpersonal skills.
• Ability to lift up to 50 pounds.

Qualifications

• Pass a background check.
• Pass a drug screening.
• Must be able to work in a fast-paced environment.
• Must be able to stand for extended periods.

Skills

• Customer service skills.
• Organizational skills.
• Attention to detail.
• Ability to work independently and as part of a team.

Benefits

• Generous time off policy to use when you need it after probation period.
• Health and wellness and financial resources to help you achieve your personal goals.
• Robust health benefits including medical, dental, vision, parental leaves, and company-sponsored life insurance.
• Retailer-matched retirement plans and contributions.
• Transit and commuter benefits.
• Incentive payments for achieving performance targets.
• Tuition reimbursement assistance.
• Medical, dental, vision, and voluntary insurance offerings.

Pay

Compensation is commensurate with experience.

Schedule

The schedule is flexible to meet the needs of the business, operating Monday to Sunday, 7:00am to 8:00pm.