Thrift Store Sales Specialist
About the role
We are seeking a Thrift Store Sales Specialist to deliver excellent customer service while supporting daily retail operations.
Responsibilities
- Greet and assist customers promptly.
- Support donors as needed and direct them to the designated donation drop-off area.
- Regularly restock merchandise onto the sales floor, ensuring compliance with Goodwill’s visual standards.
- Promote Goodwill’s Rewards and Round-Up programs.
- Process sales transactions quickly and accurately.
- Resolve customer concerns and escalate issues as needed.
- Maintain a clean and organized sales floor, fitting rooms, and checkout area.
- Follow store policies, including safety guidelines and occupancy limits when required.
- Operate the register and thank customers for their purchases.
- Monitor store entry and enforce safety measures if assigned.
- Perform other duties as assigned to support the store team and broader organizational goals.
Requirements
Schedule Flexibility: in your availability is essential to meet the needs of the business which operates Monday to Sunday, 7:00am to 8:00pm.
Health & Safety Guidelines: This role involves handling pre-owned merchandise, which may contain allergens, dust, or other substances. Goodwill provides training, protective equipment, and follows safety protocols to ensure a clean and secure work environment. Employees must follow all safety guidelines and report concerns to management.
Qualifications
We welcome applicants of all backgrounds, identities, experiences, and abilities.
Skills
Customer service skills, attention to detail, ability to handle pre-owned merchandise, and adherence to safety guidelines.
Benefits
Generous Time off policy to use when you need it after probation period
Health, wellness and financial resources to help you achieve our personal goal
Robust health benefits including medical, dental, vision, parental leaves and company sponsored life insurance
Retirement matching programs and contributions
Transit and commuter benefits
Incentives: Incentive payments for achieving performance targets.
Tuition reimbursement assistance
Medical, Dental, Vision & Voluntary Insurance Offerings
Pay
TBD
Schedule
Monday to Sunday, 7:00am to 8:00pm