Thrift Store Ministry Manager

About the role

The Thrift Store Ministry Manager leads the thrift store as a ministry platform providing dignified care to guests, developing volunteers, and stewarding donated goods with excellence. Reporting to the Community Center Director, this role oversees day-to-day operations, builds a healthy volunteer culture, and ensures the thrift store aligns with Mariners mission and discipleship pathways.

Responsibilities

• Identify, train, and develop volunteer leaders to run various facets of the ministry.
• Foster a healthy, mission-aligned volunteer culture through appreciation, care, and development opportunities.
• Provide care and support to volunteers and guests through relational leadership and appropriate referrals.
• Oversee all thrift store systems including donation intake, merchandising, inventory flow, registers, and deposits.
• Implement efficient intake-to-sales processes that maximize stewardship of donated goods and financial sustainability.
• Ensure safety, quality standards, and proper use of facilities, equipment, and resources.
• Connect volunteers and shoppers to Mariners Loop offerings, Community Center programs, and outside referrals when necessary.
• Represent the thrift store through church and community-facing efforts.
• Build and steward partnerships with vendors and community organizations to expand impact and efficiency.

Requirements

• 3–5 years of demonstrated experience leading teams, volunteers, or operations in ministry or nonprofit settings.
• Strong organizational, communication, and administrative skills.
• Availability for weekends and occasional evenings.
• Bachelor’s degree or equivalent experience preferred.
• Spanish-speaking, bilingual preferred.

Qualifications

• Ability to operate or be trained on forklift and pallet jack.
• Ability to lift up to 50 lbs.
• Ability to stand, walk, bend, and perform repetitive tasks for extended periods.
• Comfortable working in a fast-paced, physical environment with donated goods and deliveries.

Benefits

• Health insurance (medical, dental and vision)
• 403b Retirement Saving Plan
• Paid vacation
• Paid time off to serve
• Discounts at the Mariners Cafe and Bookstore
• Tuition discount for Mariners Church Preschool
• Opportunity to attend ministry events and conferences
• Working alongside a community of supportive, like-minded believers

Pay

This is a full-time position with a schedule of Tuesday-Saturday from 8:30am-4:00pm; Sunday from 11:00am-4:00pm, with Mondays off, and occasional evenings as needed. This position is nonexempt under the Fair Labor Standards Act (FLSA).

Schedule

The Thrift Store Ministry Manager works a schedule of Tuesday-Saturday from 8:30am-4:00pm; Sunday from 11:00am-4:00pm, with Mondays off, and occasional evenings as needed.