Thrift Sales Associate at Battleground South
Freedom House Thrift is a nonprofit organization dedicated to supporting mothers and their children through a Christ-centered, long-term recovery program. By creating a nurturing environment for healing and growth, we empower families to rebuild their lives. The proceeds from our thrift store directly fund this mission, offering hope and restoration to those in need.
About the role
This role is a critical member of the team, responsible for providing excellent customer service, maintaining a well-organized and inviting sales floor, and assisting with donation intake at our Greensboro location (2811 Battleground Ave). The position requires the ability to engage effectively with customers and donors, including the tactful handling of situations where items cannot be accepted. Physical stamina and a positive, mission-focused attitude are essential for success.
Responsibilities
- Welcome and assist customers with a positive and professional attitude.
- Maintain an appealing and organized sales floor to enhance the shopping experience.
- Assist with receiving donations, sorting items, and stocking the store.
- Communicate donation guidelines clearly to donors, tactfully declining items that do not meet the store's criteria while preserving donor goodwill.
- Restock shelves and displays, ensuring merchandise is organized, attractive, and easy to shop.
- Safely lift and move items weighing up to 50 pounds, including furniture, clothing, and household goods, as needed for stocking and processing.
- Work closely with staff and volunteers, embodying the Christian values of Freedom House Thrift.
Requirements
- Must be at least 16 years old.
- High school diploma or equivalent preferred.
- Strong customer service and interpersonal skills.
- Ability to stand for extended periods and lift items weighing up to 50 pounds.
- A passion for the mission of Freedom House Thrift and a commitment to serving others in a Christian environment.
- Previous retail or customer service experience is a plus.
Schedule
Full-time and part-time positions available. Schedule includes weekday and occasional Saturday shifts, with flexibility required to meet store needs.