Thrift Holiday Pop-Up Manager - Part Time - LTE

How You’ll Make a Difference (Essential Functions)

• Manage Daily Operations
• Oversee the daily operations of the thrift store including sales floor management, oversight of backroom operations, and administrative tasks.
• Ensure safety and cleanliness of the store.
• Manage efficiency of thrift store ensuring appropriate staffing and volunteer levels are maintained and work is allocated effectively.
• Work with management group to resolve problems and concerns to maintain positive relationships with volunteers, customers, and donors.
• Ensure customer service skills are maintained and practiced by all levels of store staff and volunteers.
• Ensure sales floor inventory is priced, displayed, and rotated to promote sales and meet store sales goals.
• Set Business Strategy
• Ensure policies and procedures are followed to promote a culture of customer service, accountability, and safety.
• Work in collaboration with supervisor to plan annual budget, review financials, and adjust course to meet annual goals.
• Engage in continuous process improvement and lead strategic direction for the store to lead to growth in support and revenue.
• Manage Staff
• Hire, train, and retain store staff (paid and unpaid).
• Assign and direct the work of direct reports.
• Assess staff performance and provide feedback, coaching, and correction.

About Agrace

Agrace, a nationally recognized nonprofit leader in hospice and palliative care, has been providing innovative and compassionate care for over 45 years. As the largest hospice provider in Wisconsin, Agrace not only focuses on end-of-life care but also supports people across southern Wisconsin who are aging, seriously ill, or grieving. Our mission is to ensure that every Agrace staff member is treated fairly and that every patient and client receives the respectful, individualized care they need and deserve. Agrace fosters a culture of belonging that celebrates diversity and promotes meaningful, empathetic connections among our staff, patients, and clients. Agrace Health Inc is committed to being an Equal Opportunity Employer and does not discriminate based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or any other protected class.