Third Person in Charge

Responsibilities

• Works primarily closing shifts to run total store operations in the absence of the Store Director and Assistant Store Director.
• Works with the Assistant Store Director on center of store operations and fills in for Assistant Store Director on their days off, when the ASD is filling in for Store Director, or while the ASD is on vacation.
• Overall management responsibility for the total store operation, including supervision of all employees and the handling of customer complaints, in the absence of the Store Director and Assistant Store Director.
• Initiates corrective action as needed in the absence of the Store Director and Assistant Store Director.
• Acts as the liaison between the Store Director/Assistant Store Director and the late shift operations to ensure smooth operations of the store.
• Encourages and maintains an atmosphere of enthusiastic customer awareness with an emphasis on fast, friendly, courteous customer service. Engages in suggestive selling and other sales techniques. Handles customer relations issues.
• Performs ordering, receiving, storing, pricing, stocking, and merchandising duties. Coordinates with late shift employees/department leads in planning, organizing, and directing day-to-day operations of the store during the late shift and special sales/AD needs.
• Supports the Store Director with the overall success of the Company's Safety Culture and Safety programs in the store to provide a safe work environment for employees and shopping experience for customers.
• Coordinates with Store Director and Head Bookkeeper/In-Store Recruiter to assess and meet hiring needs by ensuring positions are posted, interviews are scheduled for the Store Director, Assistant Store Director, or Third Person with candidates, and the onboarding of new hires takes place after hiring decisions are made.
• Ensures that the required web-based training is administered to new employees and ensures all mandatory training is provided to each new hires and newly promoted employees. Ensures all new hire paperwork and policies are acknowledged by all new hires and/or promoted employees and maintained in personnel files.

Qualifications

• Education Level: High School Diploma (or equivalent)
• Experience Level: Four or more years retail experience required
• Retail grocery experience preferred
• Skills And Experiences: Proficient customer service and supervisory skills. Strong understanding of overall store operations. Requires strong written and oral communication skills, leadership skills, and the ability to get along with others. High degree of initiative and sense of urgency. Available to work flexible hours (am/pm shifts). Ability to work independently and as a part of a team. Ability to be friendly, courteous, tactful, and maintain composure in dealing with customers and co-workers. Requires the analytical ability to handle administrative details such as planning, reporting, meeting operational objectives, scheduling, and supervising. Requires the ability to judge and react to business activity. Requires knowledge of basic math and weights and measures.