Third Party Risk Management (TPRM) Product Manager

Key Responsibilities

• Own and manage the product roadmap, backlog, and OKRs for the ServiceNow Third Party Risk Management (TPRM) platform
• Translate business objectives into prioritized product initiatives and measurable outcomes
• Prioritize enhancements, defect resolution, technical improvements, and operational support activities
• Partner with technology teams to deliver scalable enterprise solutions using Agile methodologies
• Collaborate with Risk, Procurement, Legal, Information Security, Compliance, and business stakeholders to identify requirements and improve business processes
• Drive continuous product improvement using customer feedback, operational metrics, and data-driven insights
• Define and monitor KPIs, adoption metrics, and product performance to measure business value
• Identify opportunities to leverage workflow automation, AI-enabled capabilities, and ServiceNow platform enhancements
• Lead product lifecycle activities from discovery through implementation and adoption
• Support organizational change management and user adoption initiatives
• Champion Agile Product Management best practices and continuous improvement

Required Skills/Education

• Bachelor's degree or equivalent professional experience
• Proven experience as a Product Manager supporting enterprise technology platforms
• Strong experience developing and managing product roadmaps, product backlogs, and Agile delivery
• Experience translating business strategy into product features and technical requirements
• Excellent stakeholder management skills with the ability to influence cross-functional teams
• Strong analytical, organizational, and problem-solving abilities
• Outstanding verbal and written communication skills
• Experience working within Agile/Scrum environments
• Customer-focused mindset with the ability to prioritize competing business needs

Preferred Qualifications

• Experience with ServiceNow, particularly enterprise workflow or governance platforms
• Knowledge of Third Party Risk Management (TPRM), Vendor Risk Management (VRM), Governance, Risk & Compliance (GRC), Operational Risk, Procurement, or Enterprise Risk
• Experience with workflow automation and digital transformation initiatives
• Familiarity with AI-enabled enterprise solutions and modern platform capabilities
• Experience supporting enterprise-scale technology implementations and organizational change management