Therapy Specialist (Sales Associate)

Position Responsibilities

• Drive Demand for Mainstay Products: Conduct strategic, evidence-based product presentations and interactive demonstrations to clinical decision makers and physicians within hospital, ASC, physician practice, and clinical settings.
• Implement targeted awareness campaigns by identifying and engaging key opinion leaders (KOLs) within specific territory.
• Strategically recruit these physicians and their staff to participate in local or regional training programs where compelling patient success stories and clinical data showcase product efficacy.
• Create and nurture clinical champions within accounts by providing exceptional support, responding promptly to clinical questions, and demonstrating unwavering commitment to patient outcomes, thereby establishing Mainstay as the preferred therapy partner.
• Support the Commercial Efforts of the Sales Team: Provide ongoing clinical education and comprehensive case support to customers through a structured program of initial training, advanced techniques workshops, and regular refresher sessions.
• Expand organic growth by collaborating with Therapy Managers, Area Business Managers, and Sales Leaders to identify high-potential accounts based on patient demographics, procedural volumes, and reimbursement landscape.
• Collaborate to develop clinically-focused value propositions that address specific pain points for each account, facilitating new business acquisition and expansion within current and adjacent practices.
• Transition into the role of primary account maintenance and organic growth once implant volumes reach mutually established thresholds and demonstrate stability.
• Provide continuity of service, deepen clinical partnerships, and support Therapy Managers to focus on developing new accounts, to achieve Mainstay’s strategic growth targets.
• Foster productive cross-functional relationships with field-based commercial partners through regular joint planning sessions, account strategy reviews, and collaborative problem-solving.
• Utilize shared digital platforms and communication tools to maintain alignment on account priorities and ensure coordinated customer engagement.

Qualifications

• Bachelor’s degree required
• Minimum 2+ years of progressive experience with proven track record in developing and nurturing customer relationships and account management
• Extensive travel within assigned territory, and to regional meetings, conferences and field training programs is required (typically 60-80%)
• Valid driver’s license and reliable transportation required