Therapy Services Associate

Duties & Responsibilities

• Supports therapy care delivery by preparing treatment areas, patient equipment, and materials.
• Maintains safe and clean working environment by complying with procedures, rules and regulations.
• Performs procedures under supervision of a therapy provider (such as helping patients onto therapy equipment, monitoring motion and activity, measuring mobility).
• Demonstrates proper use of equipment and prescribed exercises.
• Affords assistance with therapeutic exercise programs.
• Affords assistance with application of therapeutic modalities such as hot pack/ice packs.
• Maintains required patient care documentation and reporting of therapy sessions.
• Provides families with information/instructions on follow up care as established by the treating therapist and answers any questions or requests.
• Conducts patient and family rounding to ensure patient’s/family’s comfort level while at the facility.
• Sterilizes and delivers equipment and supplies to treatment area, positioning equipment for therapist access.
• Completes preventive maintenance on equipment, following manufacturer’s instructions and troubleshooting malfunctioning equipment.
• Maintains therapy supply inventory by checking stock (2 bin system or PAR levels) to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies and verifying receipt of supplies.
• Adheres to professional standards, hospital policies and procedures, federal, state, and local requirements, and Joint Commission standards.
• Provides general support for administrative functions and processes that support a department and its team members.
• Schedules follow up appointments in the treatment area, prints and distributes patient home programs; and educates families on the benefits of using MyChart.
• Provides customer service support and assistance to patients, families, physicians, and other internal/external customers.
• Provides orientation and training to all providers through new departmental orientation, building and safety checklists, and annual AED training.

Qualifications

• Education: High School Diploma or equivalent.
• Experience: One year of administrative and/or customer service experience in an office or clinical setting.
• Equivalency: Associate or Bachelor’s degree in a related field may substitute for the required experience.
• Licenses & Certifications: BLS - American Heart Association for Healthcare Provider OR American Red Cross for the Professional Rescuer/CPR Certificate.

Benefits

• Competitive pay and benefits package including base pay, incentives, paid time off, medical/dental/vision insurance, company provided life and disability insurance, paid parental leave, 403b employer match (retirement savings), a robust wellness program, and access to professional development tools, including an education benefit to help you advance your career.
• Annual employee bonus program based on organizational performance.
• Annual base pay increases to eligible team members based on their performance over the previous year.

Pay

Pay is dependent on applicant's relevant experience. Hourly Range: $15.93 to $23.90.

Schedule

Monday-Friday, five 8-hour shifts or four 10-hour shifts.