Therapy Manager (Sales Rep)
This role supports the Jacksonville, Florida territory and focuses on the development and adoption of ReActiv8®, an innovative implantable neurostimulation system for people with disabling chronic mechanical Low Back Pain.
About the role
The Therapy Manager is a business development role responsible for driving therapy adoption in the marketplace. This position focuses on building a sustainable business across the potential customer base by establishing key customers, developing a patient pipeline, and implementing an effective long-term sales and marketing strategy to achieve territory growth and forecasts.
Responsibilities
- Territory Management & Growth
- Analyze market trends, referral patterns, and territory demographics to identify high-potential opportunities.
- Develop and execute a territory business plan with clear targets, timelines, and performance metrics.
- Manage a pipeline of patients and accounts through strategic engagement and education.
- Track key performance indicators and maintain accurate records in CRM.
- Physician & Account Engagement
- Build and maintain strong relationships with physicians, staff, and key decision-makers.
- Customize value-based messaging to physician needs, emphasizing clinical and economic benefits.
- Support all phases of the sales cycle, from first case preparation to ongoing adoption.
- Conduct educational programs and presentations tailored to specific practices and stakeholders.
- Cross-Functional Collaboration
- Partner closely with Clinical Therapy Support Specialists to deliver seamless account support.
- Collaborate with Marketing, Product Development, and Reimbursement teams to drive territory success.
- Gather and share physician feedback to inform product development and business strategy.
- Field Activities
- Provide in-clinic consultation, surgical case support, and patient education.
- Attend industry events, educational programs, and company meetings as needed.
- Uphold company values, regulatory standards, and ethical business practices.
Requirements
- Bachelor’s degree (or equivalent experience).
- 5+ years of sales experience, ideally in complex sales environments.
- Proven track record in developing and nurturing customer relationships and strategic account management.
- Excellent communication, presentation, and negotiation skills.
- Proficiency in Microsoft Office and CRM platforms.
Skills
- Persuasive Communication: Tells the company’s story in a way that resonates. Listens first, responds with facts, and handles pushback with confidence and credibility.
- Adaptability: Stays flexible when things change—whether it’s the environment, the plan, or the people. Adjusts communication style on the fly to connect effectively with patients, providers, and teammates. Brings a positive, solutions-first mindset to every situation.
- Problem Solving: Digs into issues with curiosity and structure. Balances what’s right for the patient, the provider, and the business—while staying compliant and creative.
- Business Acumen: Understands how healthcare works—from clinical benefits to the bottom line. Connects what the company does to what matters most to customers.
- Customer Engagement: Builds real trust with providers. Pays attention, delivers more than expected, and always looks for ways to help them succeed.
- Pipeline Management: Knows the numbers and the strategy. Qualifies opportunities well, keeps things moving, and maintains a strong, steady pipeline.
Physical Demands
- Requires presence in the OR (appropriate vaccinations and hospital clearance may be required).
- Potential for long periods of sitting, standing, speaking, and/or walking (minimum of 8 hours a day).
- Repetitive work on a computer and frequent telephone use.
- Extensive daily travel.
- Possess a valid driver’s license.
Pay
Base pay of $85,000 + variable compensation. The total compensation package includes medical, dental, vision, financial, and other benefits, as well as equity.