Therapy Lead

Key Responsibilities

• Oversee daily clinic operations, staffing, and quality of patient care.
• Participate in weekly leadership meetings to review KPIs, referrals, revenue, staffing, and clinic trends.
• Promote a positive clinic culture and address operational or staff concerns as needed.
• Auxiliary in facility management, supply oversight, equipment tracking, and administrative tasks.
• Maintain a balance of patient care and leadership responsibilities.
• Support clinic profitability by improving efficiency and reducing operational waste.
• Ensure accurate billing, collections, authorizations, and compliance processes.
• Manage timecards, PTO coordination, scheduling coverage, and lost patient follow-up processes.
• Auxiliary in audits, denials management, and traveling staff coordination.
• Support hiring, onboarding, training, disciplinary actions, and offboarding processes.
• Monitor staff licensing, credentialing, Medicare compliance, and required documentation.
• Auxiliary in the implementation of clinic policies and procedures.
• Participate in annual compliance and regulatory training.
• Auxiliary in marketing, physician relationship development, career fairs, and referral growth initiatives.
• Investigate and help resolve patient or physician concerns in collaboration with leadership.
• Cookordination of physician shadowing opportunities and staff development initiatives.
• Attend and assist with weekly, monthly, quarterly, and annual meetings.
• Support organizational initiatives including facility projects, policy rollouts, and operational improvements.

Qualifications

• Licensed Physical Therapist or Occupational Therapist
• Strong organizational, communication, and leadership skills

PAY & BENEFITS

• Medical, Dental and Vision Insurance
• Generous PTO package and paid holidays
• Company-paid life insurance and long-term disability insurance
• Ability to purchase accident insurance, short and long-term disability insurance
• Opportunities for internal training and development
• Annual stipend for continuing education
• Retail Plan eligibility with eligibility in company profit sharing

WORKING CONDITIONS

• Standing, walking and/or continuously moving around
• Kneeling, stooping, crouching, crawling, or working in other unusual physical positions
• Dexterity and eye-hand coordination to provide patient care
• Visual ability to monitor instruments and computers, recognize colors and observe physical characteristics
• Physical ability to react/respond quickly in emergencies