Therapy Aide

Description

Big Stone Therapies is seeking a part-time Therapy Aide to join their team at their rehabilitative therapy clinic in Owatonna, MN at 123 W Broadway St. The position is scheduled for 15 hours per week, from 3:00pm - 6:00pm.

Job Duties

• Schedule/Aide Maintenance of clinic supplies
• Prepare and sanitize treatment spaces and equipment
• Maintain treatment spaces and waiting area
• Contact and schedule equipment maintenance
• Assist with patient transport
• Customer Service Demonstrate excellent customer service in all interactions with patients, visitors, referral sources, co-workers, and all other parties
• Demonstrate courteous reception and response to incoming telephone calls and emails
• Maintain confidentiality and security of Protected Health Information
• Distribute mail
• Scan, fax, and print documents
• Maintain patient charts
• Attend opening and closing duties
• Attend meetings as required
• Perform other clinic duties as assigned

Requirements

• Strong preference for a high school diploma or equivalent but not required
• Prior experience in a medical office setting or other customer service-related field preferred
• Able to adhere to strict confidentiality
• General knowledge of MS Office products including Word, PowerPoint, Outlook, and Excel
• Comfort in utilizing Outlook internet/e-mail
• Able to pass a background check

Performance Requirements

• Nonsupervisory: care of equipment, machines, supplies; prevention of unnecessary expense, waste, loss of time and damage to equipment; and order and cleanliness of the department/facility
• Knowledge of general principles and laws relative to medical administration; department/company policies, procedures, and regulations; layout of the department/building; and awareness of inter- and intradepartmental/company communications

Education

• Strong preference for a high school diploma or equivalent but not required
• Strong computer skills to include proficiency in Microsoft Office products, the Internet, and the ability to learn new systems
• Excellent verbal and written communication skills to interact with patients and co-workers in a professional manner
• Excellent phone etiquette and in-person customer service abilities
• Able to adapt and thrive in a changing and fast-paced environment

Benefits

Big Stone Therapies, Inc. is dedicated to providing excellence in rehabilitation services by optimizing health and function for families and businesses within our communities through caring, hands-on healing.