Jobs · Customer Service · Pennsylvania

Therapeutic Area Manager (TAM), Hematology – PA Ecosystem

Genentech · Pittsburgh, PA · 1 mo ago
Customer Service$138k–$255k/yrFull-time

About the role

As a Therapeutic Area Manager (TAM) at Genentech, you will understand and address healthcare practitioners' needs in a specific therapeutic area, contributing to improved patient outcomes and representing Genentech products with integrity. You will have autonomy to optimize the business within the ecosystem, leveraging resources to provide healthcare providers with information about Genentech products, and collect insights and trends to support the national strategy at a local level.

Responsibilities

  • Serve as the primary point of contact for customers in the therapeutic area, addressing their needs and identifying opportunities for ecosystem and therapeutic‑area strategies at the point of care.
  • Lead the end‑to‑end experience for assigned customers/accounts, driving clinical and non‑clinical decision making at the point of care and providing education on a range of topics.
  • Proactively develop solutions for complex accounts within and across ecosystems, including academic, delivery‑network‑focused, and therapeutic‑area‑specific accounts.
  • Represent Genentech products ethically and professionally, following guidelines and using approved materials.
  • Ensure product access and provide education on product information, appropriate use, patient assistance, and reimbursement resources, triaging to appropriate experts when needed.
  • Collect insights and trends to support the national strategy at the local level.
  • Drive on‑label clinical demand and contribute to the overall national strategy.
  • Travel overnight as required and perform significant driving; motor‑vehicle record will be reviewed for eligibility to drive a company vehicle.

Requirements

  • Business, scientific, or clinical degree (Bachelor’s level minimum).
  • Cross‑functional industry experience in commercial life sciences (pharma or biotechnology) engaging with key healthcare ecosystem players (e.g., payers, health systems).
  • Six or more years of experience in a sales role with healthcare professionals, ideally representing multiple products across a complex healthcare system.
  • Demonstrated ability to coach, train, and mentor peers or others to meet and exceed goals.
  • Residency in Pennsylvania (the territory covers PA and candidates are expected to live in the PA area).
  • Field‑based position with potential overnight travel and extensive driving requirements.
  • No relocation benefits are available for this role.

Preferred Qualifications

  • Hematology experience.
  • Account management experience.
  • Ability to flex and learn new disease states.
  • Consistently achieved financial, quantitative, and qualitative targets.
  • Proficiency in addressing operational issues related to product delivery, including reimbursement and supply, while ensuring compliance with external laws, codes, and company policies.

Pay

The expected salary range for this position in Pennsylvania is $137,500 – $255,300. Actual pay will be determined based on experience, qualifications, geographic location, and other job‑related factors permitted by law. This position is eligible to earn incentive compensation in accordance with the applicable Incentive Compensation Plan.

Benefits

This position qualifies for the benefits detailed at the link provided in the original posting.

Similar jobs