Theme Park Travel Specialist

About the Role

Billingsley Travel Agency is seeking a Theme Park Travel Specialist to ensure dependable, traveler-fit planning across family and group leisure travel, cruises, all-inclusive trips, theme parks, sports travel, weddings, and honeymoons. The role focuses on specialized execution within family travel operations, surfacing incomplete information before it leads to downstream rework.

Responsibilities

• Maintain the Theme Park Travel Specialist workflow by coordinating supplier or booking follow-up.
• Track the workflow by documenting the reasoning behind important trip choices.
• Own the workflow by clarifying traveler priorities before recommending options.
• Coordinate the workflow by researching destinations and products against stated needs.
• Review the workflow by comparing meaningful tradeoffs without presenting pending details as final.

Quality is demonstrated when traveler-fit planning is accurate enough for others to act on, and unresolved items are documented rather than guessed.

Qualifications

• Confidently use Booking Management and Needs Assessment in theme park travel execution within family travel operations.
• Apply Family Travel Operations while tracking exceptions, owners, and deadlines tied to theme park travel execution.
• Document Theme Park Travel Specialist Workflow decisions clearly so another teammate can follow the reasoning.
• Use sound judgment in Destination Research, escalating when necessary instead of making assumptions.

Position Details

This is a full-time, associate-level role, 100% remote within the United States.

Pay

Base salary: $38,000–$52,000 per year.