Theatre Associate

Starting pay: $12.50–$14.50 per hour. Part-time, variable shifts.

About the role

The Theatre Associate provides support in the theatre and ensures a high level of guest satisfaction and cleanliness. This position reports to a member of the theatre management team or the General Manager.

Responsibilities

• Complete transactions by greeting each guest, identifying the guest’s request, processing loyalty transactions, and thanking the guest.
• Sell food and beverage items at the concession stand.
• Meet sales expectations through loyalty card sign-ups, suggestive selling, upselling, and sampling.
• Operate point-of-sale terminals and make accurate change.
• Prepare food and beverage orders while following company food safety policies and local regulatory agency guidelines.
• Fill online concession orders and prepare for pickup.
• Perform daily concession maintenance duties, including stocking.
• Follow instructions on the safe use of all chemicals and cleaning materials.
• Clean and sanitize the concession stand and beverage areas for guests and associates.
• Monitor and communicate social distancing guidelines.
• Ensure guest service is friendly, helpful, and fast.
• Answer questions from guests and resolve any concerns.
• Uphold company-wide programs and high standards.
• Assist with other functions as instructed by the General Manager or management team.

Requirements

• Strong interpersonal, verbal, and written communication skills.
• Willingness and motivation to learn new skills and tasks to meet changing industry demands.
• Flexible and accessible work schedule, including late evenings, weekends, and holidays as dictated by business needs.
• Ability to work in a high-volume, fast-paced, team environment.
• Passion for delivering unparalleled hospitality and high-quality food and service.
• Ability to follow all cleanliness, sanitation, and personal hygiene practices as mandated by the company and local regulatory agencies.

Physical requirements

• Frequently required to sit, talk, hear, and use hands to finger, handle, or touch objects, tools, or controls.
• Required to stand and walk.
• Must occasionally lift and/or move up to 35 lbs.
• Specific vision abilities include close vision and the ability to adjust focus.
• Wearing a face mask is required during scheduled working hours.

The work environment is a theatre with moderate to high noise levels and occasional loud environments.

Benefits

• Free movies
• Amazing growth opportunities