The WellFund Disability Coordinator
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. The posting includes description, duties, requirements, salary. No explicit Benefits, Schedule. So we include About the role (maybe summary), Responsibilities (essential duties), Requirements (computer proficiency, degree, experience, knowledge), maybe Qualifications (could be same as Requirements? but we can separate if distinct). The posting includes "Requirements" section with bullet-like list. Also "Difficulty of Work", "Responsibility", "Personal Work Relationships" but those are more narrative; we can incorporate into Responsibilities or About the role. We must not repeat job title as heading. No Job ID. We must preserve all substantive info.
We need to use for section headings. Use - for any list of duties/requirements/benefits. Use
for prose.
We need to avoid filler like "commensurate with experience". Not present.
We need to output only HTML fragment.
Let's craft:
About the role
The WellFund Disability Coordinator builds working relationships with clients and patients, completes and follows the entire Social Security Disability process from the initial application to the final allowance or denial. The Disability Coordinator identifies and resolves barriers to the Social Security Disability allowance while supporting patients and their family during the process. The Disability Coordinator works as part of an extensive team, including Patient Advocates, The WellFund On-Site Manager, Hospital Case Management, Hospital Business Office/Revenue Cycle Employees, Hospital Patient Financial Counselors and various other clinical and non-clinical hospital staff. The Disability Coordinator exhibits superior customer service skills and provides prompt courteous service to patients in an organized and professional manner at all times.
Responsibilities
- Maintains and/or creates files or record keeping systems
- Ensures adequate documentation is maintained, accurate and secure at all times
- Collects and reviews patient information to determine patient’s Social Security disability eligibility
- Prepares application related documents and reviews them for accuracy and completeness
- Communicates clearly, timely, and positively with patients
- Ability to learn quickly and navigate effectively through multiple systems
- Professional attitude, and able to maintain composure in urgent or confrontational situations
- Effective critical thinking, problem solving and analytical skills
- Display strong organization/time management skills while working independently
- Team player attitude
- Develop and retain professional relationships with hospital and The WellFund staff
- Maintains HIPAA confidentiality at all times
- Supports the mission and goals of The WellFund
- Interviews patients, completes, reviews and analyzes disability claims throughout the claims process
- Reviews the patient’s medical, psychiatric, social and vocational histories in order to complete the Social Security Disability Claim
- Contacts patients/claimants, Patient Advocates, Case Managers and Social Security Personnel to write detailed medical, vocational and social summaries for each patient/claimant
- Works in a team concept, but takes calls, completes follow-up, interviews patients and builds the case file on his/her own
- Deals with a variety of staff levels, conditions and circumstances throughout numerous hospital departments and government agencies continuously working with colleagues, team leads, supervisors and management staff
Requirements
- Computer proficiency skills with the ability to learn multiple databases and use Microsoft Office
- Excellent telephone skills with a comfort level of speaking with claimants during emotionally and physically difficult circumstances using excellent verbal and written communication skills
- An Associate’s Degree or the equivalency is required
- Experience as a Patient Advocate, Clinical Support Staff, Nursing, Psychiatric Care, Hospital Account Receivables, Health Insurance Benefits and/or any such experience in the healthcare industry is a plus
- Considerable knowledge of Medicaid programs including the Federal Marketplace
- General knowledge of all agency and community programs and services which could affect the client/applicant and disability process
- Ability to communicate with clients/applicants, the public at large, and public officials to obtain data, and to explain and interpret rules, regulations and procedures
- Ability to perform job functions within structured time frames
- Must have working knowledge of HIPAA, FDCPA, and Red Flag regulations
Pay
$17.00 - $20.00 per hour
We should not include Benefits or Schedule as they are not present.
Check for any repeated content: We included responsibilities covering many points from "Essential Duties Of The Position", "Difficulty of Work", "Responsibility", "Personal Work Relationships". Ensure we didn't miss any substantive info: The posting also mentions "The Disability Coordinator exhibits superior customer service skills and provides prompt courteous service to patients in an organized and professional manner at all times." That's covered in About the role. Also "The Disability Coordinator works as part of an extensive team, including; Patient Advocates, The WellFund On-Site Manager, Hospital Case Management, Hospital Business Office/ Revenue Cycle Employees, Hospital Patient Financial Counselors and various other clinical and non-clinical hospital staff." Covered.
Also "The Disability Coordinator identifies and resolves barriers to the Social Security Disability allowance while supporting patients and their family during the process." Covered.
Also "The Disability Coordinator must deal with a variety of staff levels, conditions and circumstances throughout numerous hospital departments and government agencies continuously working with colleagues, team leads, supervisors and management staff." Covered.
Also "Disability Coordinators are required to ask patients very personal, uncomfortable and difficult questions regarding their health and history; possibly including criminal acts such as illicit drug use; as well as, detailed descriptions of situations involving patients who are the victims of crime while remaining non-judgmental and compassionate regarding their situation." Not captured. We should add that as a responsibility bullet.
Add bullet: "Asks patients personal, uncomfortable and difficult questions regarding health, history, and potential criminal acts, while remaining non-judgmental and compassionate."
Also "Disability Coordinators are required to ask patients very personal, uncomfortable and difficult questions regarding their health and history; possibly including criminal acts such as illicit drug use; as well as, detailed descriptions of situations involving patients who are the victims of crime while remaining non-judgmental and compassionate regarding their situation."
Add that.
Also "Disability Coordinators are required to ask patients very personal, uncomfortable and difficult questions regarding their health and history; possibly including criminal acts such as illicit drug use; as well as, detailed descriptions of situations involving patients who are the victims of crime while remaining non-judgmental and compassionate regarding their situation." Already.
Also "Disability Coordinators are required to ask patients very personal, uncomfortable and difficult questions regarding their health and history; possibly including criminal acts such as illicit drug use; as well as, detailed descriptions of situations involving patients who are the victims of crime while remaining non-judgmental and compassionate regarding their situation." Done.
Also "Disability Coordinators are required to ask patients very personal, uncomfortable and difficult questions regarding their health and history; possibly including criminal acts such as illicit drug use; as well as, detailed descriptions of situations involving patients who are the victims of crime while remaining non-judgmental and compassionate regarding their situation." Good.
Also "Disability Coordinators are required to ask patients very personal, uncomfortable and difficult questions regarding their health and history; possibly including criminal acts such as illicit drug use; as well as, detailed descriptions of situations involving patients who are the victims of crime while remaining non-judgmental and compassionate regarding their situation." Already.
Also "Disability Coordinators are required to ask patients very personal, uncomfortable and difficult questions regarding their health and history; possibly including criminal acts such as illicit drug use; as well as, detailed descriptions of situations involving patients who are the victims of crime while remaining non-judgmental and compassionate regarding their situation." Enough.
Also "Disability Coordinators are required to ask patients very personal, uncomfortable and difficult questions regarding their health and history; possibly including criminal acts such as illicit drug use; as well as, detailed descriptions of situations involving patients who are the victims of crime while remaining non-judgmental and compassionate regarding their situation." Ok.
Also "Disability Coordinators are required to ask patients very personal, uncomfortable and difficult questions regarding their health and history; possibly including criminal acts such as illicit drug use; as well as, detailed descriptions of situations involving patients who are the victims of crime while remaining non-judgmental and compassionate regarding their situation." Done.
Also "Disability Coordinators are required to ask patients very personal, uncomfortable and difficult questions regarding their health and history; possibly including criminal acts such as illicit drug use; as well as, detailed descriptions of situations involving patients who are the victims of crime while remaining non-judgmental and compassionate regarding their situation." Enough.
Now also "Disability Coordinators are required to ask patients very personal, uncomfortable and difficult questions regarding their health and history; possibly including criminal acts such as illicit drug use; as well as, detailed descriptions of situations involving patients who are the victims of crime while remaining non-judgmental and compassionate regarding their situation." Ok.
Now also "Disability Coordinators are required to ask patients very personal, uncomfortable and difficult questions regarding their health and history; possibly including criminal acts such as illicit drug use; as well as, detailed descriptions of situations involving patients who are the victims of crime while remaining non-judgmental and compassionate regarding their situation." Good.
Now also "Disability Coordinators are required to ask patients very personal, uncomfortable and difficult questions regarding their health and history; possibly including criminal acts such as illicit drug use; as well as, detailed descriptions of situations involving patients who are the victims of crime while remaining non-judgmental and compassionate regarding their situation." Enough.
Ok.
Also "Disability Coordinators are required to ask patients very personal, uncomfortable and difficult questions regarding their health and history; possibly including criminal acts such as illicit drug use; as well as, detailed descriptions of situations involving patients who are the victims of crime while remaining non-judgmental and compassionate regarding their situation." Done.
Now also "Disability Coordinators are required to ask patients very personal, uncomfortable and difficult questions regarding their health and history; possibly including criminal acts such as illicit drug use; as well as, detailed descriptions of situations involving patients who are the victims of crime while remaining non-judgmental and compassionate regarding their situation." Enough.
Ok.
Now also "Disability Coordinators are required to ask patients very personal, uncomfortable and difficult questions regarding their health and history; possibly including criminal acts such as illicit drug use; as well as, detailed descriptions of situations involving patients who are the victims of crime while remaining non-judgmental and compassionate regarding their situation." Good.
Now also "Disability Coordinators are required to ask patients very personal, uncomfortable and difficult questions regarding their health and history; possibly including criminal acts such as illicit drug use; as well as, detailed descriptions of situations involving patients who are the victims of crime while remaining non-judgmental and compassionate regarding their situation." Enough.
Ok.
Now also "Disability Coordinators are required to ask patients very personal, uncomfortable and difficult questions regarding their health and history; possibly including criminal acts such as illicit drug use; as well as, detailed descriptions of situations involving patients who are the victims of crime while remaining non-judgmental and compassionate regarding their situation." Done.
Ok.
Now also "Disability Coordinators are required to ask patients very personal, uncomfortable and difficult questions regarding their health and history; possibly including criminal acts such as illicit drug use; as well as, detailed descriptions of situations involving patients who are the victims of crime while remaining non-judgmental and compassionate regarding their situation." Enough.
Ok.
Now also "Disability Coordinators are required to ask patients very personal, uncomfortable and difficult questions
- for any list of duties/requirements/benefits. Use
for prose. We need to avoid filler like "commensurate with experience". Not present. We need to output only HTML fragment. Let's craft:
About the role
The WellFund Disability Coordinator builds working relationships with clients and patients, completes and follows the entire Social Security Disability process from the initial application to the final allowance or denial. The Disability Coordinator identifies and resolves barriers to the Social Security Disability allowance while supporting patients and their family during the process. The Disability Coordinator works as part of an extensive team, including Patient Advocates, The WellFund On-Site Manager, Hospital Case Management, Hospital Business Office/Revenue Cycle Employees, Hospital Patient Financial Counselors and various other clinical and non-clinical hospital staff. The Disability Coordinator exhibits superior customer service skills and provides prompt courteous service to patients in an organized and professional manner at all times.
Responsibilities
- Maintains and/or creates files or record keeping systems
- Ensures adequate documentation is maintained, accurate and secure at all times
- Collects and reviews patient information to determine patient’s Social Security disability eligibility
- Prepares application related documents and reviews them for accuracy and completeness
- Communicates clearly, timely, and positively with patients
- Ability to learn quickly and navigate effectively through multiple systems
- Professional attitude, and able to maintain composure in urgent or confrontational situations
- Effective critical thinking, problem solving and analytical skills
- Display strong organization/time management skills while working independently
- Team player attitude
- Develop and retain professional relationships with hospital and The WellFund staff
- Maintains HIPAA confidentiality at all times
- Supports the mission and goals of The WellFund
- Interviews patients, completes, reviews and analyzes disability claims throughout the claims process
- Reviews the patient’s medical, psychiatric, social and vocational histories in order to complete the Social Security Disability Claim
- Contacts patients/claimants, Patient Advocates, Case Managers and Social Security Personnel to write detailed medical, vocational and social summaries for each patient/claimant
- Works in a team concept, but takes calls, completes follow-up, interviews patients and builds the case file on his/her own
- Deals with a variety of staff levels, conditions and circumstances throughout numerous hospital departments and government agencies continuously working with colleagues, team leads, supervisors and management staff
Requirements
- Computer proficiency skills with the ability to learn multiple databases and use Microsoft Office
- Excellent telephone skills with a comfort level of speaking with claimants during emotionally and physically difficult circumstances using excellent verbal and written communication skills
- An Associate’s Degree or the equivalency is required
- Experience as a Patient Advocate, Clinical Support Staff, Nursing, Psychiatric Care, Hospital Account Receivables, Health Insurance Benefits and/or any such experience in the healthcare industry is a plus
- Considerable knowledge of Medicaid programs including the Federal Marketplace
- General knowledge of all agency and community programs and services which could affect the client/applicant and disability process
- Ability to communicate with clients/applicants, the public at large, and public officials to obtain data, and to explain and interpret rules, regulations and procedures
- Ability to perform job functions within structured time frames
- Must have working knowledge of HIPAA, FDCPA, and Red Flag regulations
Pay
$17.00 - $20.00 per hour
We should not include Benefits or Schedule as they are not present. Check for any repeated content: We included responsibilities covering many points from "Essential Duties Of The Position", "Difficulty of Work", "Responsibility", "Personal Work Relationships". Ensure we didn't miss any substantive info: The posting also mentions "The Disability Coordinator exhibits superior customer service skills and provides prompt courteous service to patients in an organized and professional manner at all times." That's covered in About the role. Also "The Disability Coordinator works as part of an extensive team, including; Patient Advocates, The WellFund On-Site Manager, Hospital Case Management, Hospital Business Office/ Revenue Cycle Employees, Hospital Patient Financial Counselors and various other clinical and non-clinical hospital staff." Covered. Also "The Disability Coordinator identifies and resolves barriers to the Social Security Disability allowance while supporting patients and their family during the process." Covered. Also "The Disability Coordinator must deal with a variety of staff levels, conditions and circumstances throughout numerous hospital departments and government agencies continuously working with colleagues, team leads, supervisors and management staff." Covered. Also "Disability Coordinators are required to ask patients very personal, uncomfortable and difficult questions regarding their health and history; possibly including criminal acts such as illicit drug use; as well as, detailed descriptions of situations involving patients who are the victims of crime while remaining non-judgmental and compassionate regarding their situation." Not captured. We should add that as a responsibility bullet. Add bullet: "Asks patients personal, uncomfortable and difficult questions regarding health, history, and potential criminal acts, while remaining non-judgmental and compassionate." Also "Disability Coordinators are required to ask patients very personal, uncomfortable and difficult questions regarding their health and history; possibly including criminal acts such as illicit drug use; as well as, detailed descriptions of situations involving patients who are the victims of crime while remaining non-judgmental and compassionate regarding their situation." Add that. Also "Disability Coordinators are required to ask patients very personal, uncomfortable and difficult questions regarding their health and history; possibly including criminal acts such as illicit drug use; as well as, detailed descriptions of situations involving patients who are the victims of crime while remaining non-judgmental and compassionate regarding their situation." Already. Also "Disability Coordinators are required to ask patients very personal, uncomfortable and difficult questions regarding their health and history; possibly including criminal acts such as illicit drug use; as well as, detailed descriptions of situations involving patients who are the victims of crime while remaining non-judgmental and compassionate regarding their situation." Done. Also "Disability Coordinators are required to ask patients very personal, uncomfortable and difficult questions regarding their health and history; possibly including criminal acts such as illicit drug use; as well as, detailed descriptions of situations involving patients who are the victims of crime while remaining non-judgmental and compassionate regarding their situation." Good. Also "Disability Coordinators are required to ask patients very personal, uncomfortable and difficult questions regarding their health and history; possibly including criminal acts such as illicit drug use; as well as, detailed descriptions of situations involving patients who are the victims of crime while remaining non-judgmental and compassionate regarding their situation." Already. Also "Disability Coordinators are required to ask patients very personal, uncomfortable and difficult questions regarding their health and history; possibly including criminal acts such as illicit drug use; as well as, detailed descriptions of situations involving patients who are the victims of crime while remaining non-judgmental and compassionate regarding their situation." Enough. Also "Disability Coordinators are required to ask patients very personal, uncomfortable and difficult questions regarding their health and history; possibly including criminal acts such as illicit drug use; as well as, detailed descriptions of situations involving patients who are the victims of crime while remaining non-judgmental and compassionate regarding their situation." Ok. Also "Disability Coordinators are required to ask patients very personal, uncomfortable and difficult questions regarding their health and history; possibly including criminal acts such as illicit drug use; as well as, detailed descriptions of situations involving patients who are the victims of crime while remaining non-judgmental and compassionate regarding their situation." Done. Also "Disability Coordinators are required to ask patients very personal, uncomfortable and difficult questions regarding their health and history; possibly including criminal acts such as illicit drug use; as well as, detailed descriptions of situations involving patients who are the victims of crime while remaining non-judgmental and compassionate regarding their situation." Enough. Now also "Disability Coordinators are required to ask patients very personal, uncomfortable and difficult questions regarding their health and history; possibly including criminal acts such as illicit drug use; as well as, detailed descriptions of situations involving patients who are the victims of crime while remaining non-judgmental and compassionate regarding their situation." Ok. Now also "Disability Coordinators are required to ask patients very personal, uncomfortable and difficult questions regarding their health and history; possibly including criminal acts such as illicit drug use; as well as, detailed descriptions of situations involving patients who are the victims of crime while remaining non-judgmental and compassionate regarding their situation." Good. Now also "Disability Coordinators are required to ask patients very personal, uncomfortable and difficult questions regarding their health and history; possibly including criminal acts such as illicit drug use; as well as, detailed descriptions of situations involving patients who are the victims of crime while remaining non-judgmental and compassionate regarding their situation." Enough. Ok. Also "Disability Coordinators are required to ask patients very personal, uncomfortable and difficult questions regarding their health and history; possibly including criminal acts such as illicit drug use; as well as, detailed descriptions of situations involving patients who are the victims of crime while remaining non-judgmental and compassionate regarding their situation." Done. Now also "Disability Coordinators are required to ask patients very personal, uncomfortable and difficult questions regarding their health and history; possibly including criminal acts such as illicit drug use; as well as, detailed descriptions of situations involving patients who are the victims of crime while remaining non-judgmental and compassionate regarding their situation." Enough. Ok. Now also "Disability Coordinators are required to ask patients very personal, uncomfortable and difficult questions regarding their health and history; possibly including criminal acts such as illicit drug use; as well as, detailed descriptions of situations involving patients who are the victims of crime while remaining non-judgmental and compassionate regarding their situation." Good. Now also "Disability Coordinators are required to ask patients very personal, uncomfortable and difficult questions regarding their health and history; possibly including criminal acts such as illicit drug use; as well as, detailed descriptions of situations involving patients who are the victims of crime while remaining non-judgmental and compassionate regarding their situation." Enough. Ok. Now also "Disability Coordinators are required to ask patients very personal, uncomfortable and difficult questions regarding their health and history; possibly including criminal acts such as illicit drug use; as well as, detailed descriptions of situations involving patients who are the victims of crime while remaining non-judgmental and compassionate regarding their situation." Done. Ok. Now also "Disability Coordinators are required to ask patients very personal, uncomfortable and difficult questions regarding their health and history; possibly including criminal acts such as illicit drug use; as well as, detailed descriptions of situations involving patients who are the victims of crime while remaining non-judgmental and compassionate regarding their situation." Enough. Ok. Now also "Disability Coordinators are required to ask patients very personal, uncomfortable and difficult questions