The Road to Success Starts Here
H&H Recruiting · Twin Falls, ID · 14 mo ago
OTHRFull-time
About the role
The role involves managing customer relationships, providing technical support, and implementing new software solutions.
Responsibilities
- Manage customer relationships and provide excellent service
- Provide technical support to customers via phone and email
- Implement and maintain new software solutions
- Conduct regular training sessions for team members
Requirements
- Bachelor’s degree in Computer Science or related field
- At least 2 years of experience in IT support or customer service
- Strong problem-solving and communication skills
- Proficient in Microsoft Office Suite and CRM systems
Qualifications
- Experience with customer relationship management tools
- Knowledge of common IT issues and troubleshooting techniques
- Ability to work independently and manage multiple tasks
- Excellent interpersonal and written communication skills
Skills
- Customer service skills
- Technical support skills
- Software implementation skills
- CRM system proficiency
Benefits
- Flexible schedule
- Competitive salary
- Professional development opportunities
- Health insurance
- Employee discounts
Pay
$50,000 annually
Schedule
Monday through Friday, 9 AM to 5 PM