The Ranch Maintenance Manager - Year Round - Full Time

Year Round Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination on the planet, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our culture is supportive, challenging, passionate, and committed, and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment, and our communities.

Benefits

• Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees
• Discounted skiing and riding for friends and family of eligible employees
• Vacation and Sick Time policies for eligible employees
• Generous discounts on outdoor gear, apparel, rental cars, etc.
• Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more for Year Round, Flex Year Round, & Season-to-Season Employees
• Apex-MEC (minimum essential coverage) plan available to all seasonal employees without an offer of major medical coverage, covering preventive visits, urgent care visits, free telehealth, limited hospitalization, prescription drug benefits, and free multilingual behavioral health
• 401(k) plan with generous company match
• Discounted tuition with partner online university for all Alterra Mountain Company employees
• Paid parental leave of up to 6 weeks for eligible employees
• Free regional bus pass

About the Role

Responsible for overseeing daily maintenance operations, supervising staff, coordinating work orders and preventative maintenance, and ensuring resort properties are maintained to high standards of quality, safety, and guest satisfaction.

Responsibilities

• Direct and supervise the day-to-day operations of the maintenance team
• Oversee supervisors, maintenance leads, and staff performing cleaning, repairs, painting, grounds maintenance, and other maintenance activities
• Hire, train, coach, and evaluate employees; address performance issues and resolve employee concerns
• Assign, prioritize, and monitor work orders to ensure timely and satisfactory completion
• Maintain high-quality standards for buildings, grounds, common areas, rental units, and mechanical plants
• Conduct weekly property inspections and identify maintenance needs or potential issues
• Coordinate and oversee preventative maintenance programs across assigned properties
• Communicate with owners, guests, front desk staff, and owner representatives regarding maintenance concerns and potential issues
• Build and maintain relationships with vendors to ensure quality service during routine and emergency situations
• Manage tools, equipment, materials, and maintenance supply inventories
• Inspect completed work to ensure it meets established quality and service standards
• Plan staffing and estimate labor requirements to complete work orders and ongoing projects
• Establish and adjust work procedures and priorities to meet production schedules while maintaining safety standards
• Monitor and enforce company safety policies and procedures
• Identify opportunities to improve team efficiency, equipment use, and work processes
• Troubleshoot maintenance issues and assist staff in resolving complex problems
• Maintain accurate time, production, work order, and billing records using company systems
• Coordinate activities with other departments and provide maintenance support as needed
• Ensure accurate timesheets and work order documentation are maintained for payroll and billing
• Communicate effectively with supervisors and other departments regarding issues that may affect guest/owner satisfaction or safety
• Work nights, weekends, and holidays as needed to support resort operations
• Compliance with all company policies and procedures as well as any regulatory requirements
• Other duties as assigned

Requirements

• Minimum 3 years of direct supervisory experience
• Proficiency with Microsoft Office, including Outlook, Excel, and Word
• Ability to read, write, and communicate effectively with employees, guests, clients, and management
• Strong problem-solving and decision-making skills
• Ability to manage multiple priorities and changing demands
• Ability to work nights, weekends, and holidays as needed
• Communicate clearly in English, both verbal/non-verbal, and written
• Interact and maintain positive relationships with guests, co-workers, and management consistent with Steamboat Ski and Resort Company's Service Excellence standards

Pay

Steamboat Resort hourly pay range: $28.84 - $30.00 per hour

Physical Requirements

• Must be at least 18 years of age
• Regularly stand, walk, reach, bend, stoop, kneel, crouch, and climb or balance
• Regularly lift and move up to 25 lbs. and frequently lift and move up to 50 lbs
• Frequently use hands and fingers to handle tools, equipment, and materials
• Work outdoors in varying weather conditions
• Work around moving mechanical equipment and moderate noise
• Occasionally work at heights and in areas with potential electrical hazards
• Must have close vision and the ability to adjust focus

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Conditions

While performing the duties of this job, the employee may be exposed to harsh and varying outside weather conditions. The noise level in the workplace is usually moderate.