The North Face: Sales Lead - Opry Mills

The North Face dares to lead the world forward through Exploration. Born to explore, disrupt, and inspire, we believe exploration is a mindset that infuses everything we do. As a community of explorers, we stay curious about new ideas, places, and people. If you see yourself working alongside a team of adventure-loving individuals, The North Face may be the place for you.

About the role

A Sales Lead at The North Face supports the store leadership team to ensure the highest level of customer engagement and sales results. You will model the brand’s voice, provide sales-related feedback, and coach associate performance in an environment that celebrates individuality and authenticity.

Responsibilities

• Deliver personalized customer engagement through genuine interactions.
• Assist in achieving store sales and goals by monitoring progress against key targets.
• Foster a consumer-centric and inclusive store environment while modeling selling behaviors.
• Provide direct feedback, coaching, and supervision to associates.
• Occasionally assume responsibility for the store in the absence of another manager (e.g., covering breaks, meal periods, or opening the store).
• Regularly interact with consumers to provide a high level of customer service.
• Provide actionable feedback to store associates and adhere to company policies and procedures.

Requirements

• 1 year of professional retail experience is preferred but not required.
• A High School Diploma or equivalent is preferred; hands-on experience and demonstrated achievements are valued most.
• Proven ability to drive results through store teams and exceed sales and profit goals.
• Skilled in coaching, motivating, and building high-performing, diverse teams.
• Strong verbal and written communication skills with the ability to influence across all levels.
• Solution-oriented and flexible in a fast-paced, dynamic retail environment.
• Capable of working independently, managing shifting priorities, and meeting business expectations.
• Comfortable using word processing, spreadsheets, and retail software tools.
• Ability to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation.

Pay

Hiring range: $16.00 - $20.70 USD per hour.

This position is eligible for additional compensation awards, including an annual incentive plan, sales incentive, or commission potential. Specific details will be provided during the recruiting and interview process.

Benefits

This is a part-time or limited-time position and is not eligible for all benefits offered at VF Corporation. Some benefits may include:

• Access to select company benefits (details provided upon hire).

For a general overview of benefits, visit www.MyVFbenefits.com and select "Looking to Join VF?"