The North Face: Sales Associate - Columbus

The North Face dares to lead the world forward through Exploration. Born to explore, disrupt, and inspire, we believe exploration is a mindset—on and off the mountain—that infuses everything we do. As a community of explorers, we stay curious about new ideas, places, and people. If you thrive alongside adventure-loving teams, The North Face may be the place for you.

About the role

A Sales Associate at The North Face is the face of the brand, bringing energy, authenticity, and a customer-first mindset to every interaction. You’ll create memorable shopping experiences by engaging with customers, sharing product knowledge, and delivering exceptional service. This role is ideal for someone who thrives in a fast-paced retail environment, enjoys connecting with people, and is passionate about delivering best-in-class customer experience.

Responsibilities

• Deliver a high level of personalized customer engagement through genuine interactions.
• Build sales by maintaining a consumer-centric mindset and modeling selling behaviors.
• Share relevant product, brand, and community knowledge to enhance the customer experience.
• Achieve individual and team sales goals by utilizing available resources and tools.
• Assist in visual merchandising, product replenishment, and maintaining brand presentation standards.
• Perform cashier duties and support loss prevention initiatives as needed.
• Maintain a clean, organized, and customer-ready store environment.
• Adhere to all company policies, procedures, and safety standards.
• Model inclusive behavior that respects diverse backgrounds and experiences.

Requirements

• Ability to genuinely and comfortably engage with a diverse group of customers.
• Strong communication skills—both verbal and written.
• Ability to work collaboratively as part of a team and adapt to changing business needs.
• Customer service experience preferred; retail experience is a plus.
• Willingness to learn and share product and brand knowledge.
• Attention to detail and strong organizational skills.
• Proficient computer skills including basic retail systems and applications.
• Ability to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation.

Qualifications

• High School Diploma or equivalent preferred; hands-on experience and demonstrated achievements valued.
• 0–1 year of relevant experience.

Pay

Hiring range: $14.00 – $19.80 USD per hour.

Benefits

This part-time or limited-time position is eligible for select benefits offered at VF Corporation, including those listed at www.MyVFbenefits.com. Detailed information on eligible benefits will be provided upon hire.