The Kitchen Server, Part-Time

About the Role

The Kitchen at The Houstonian Club is the member’s eatery, celebrating camaraderie and family gatherings with a menu featuring hearty and healthy options. Open from breakfast to dinner, The Kitchen is the heart and soul of socials at The Houstonian Club. This role is critical to maintaining the luxury standard and reputation of The Houstonian Hotel, Club & Spa, requiring the highest levels of discretion and professionalism.

Responsibilities

• Assist members and guests with food and drink service.
• Take food and drink orders accurately.
• Ring up orders correctly in the POS system.
• Describe all menu items to enhance the dining experience.
• Identify food allergies and make appropriate recommendations.
• Recommend food pairings with wine.
• Resolve customer issues promptly to deliver a memorable dining experience.
• Prepare guest drink orders and expedite food when the food runner is unavailable.
• Maintain table settings by removing completed courses, replenishing utensils, and refilling water glasses.
• Stock stations with necessary supplies.
• Assist with tidying tables and keeping dining areas neat.
• Wear assigned uniforms, ensuring they are clean and pressed with a name tag.
• Complete closing shift reports and duties.
• Adhere to sanitation, safety, and alcohol beverage control policies.

Requirements

• High School Diploma preferred.
• Minimum one year of previous server experience in a fine dining restaurant.
• Must be 18 years of age.
• Current TABC certification preferred.
• Ability to perform daily work with a high level of accuracy.
• Knowledge of alcohol beverages and wine.
• Ability to take direction and pay attention to detail.
• Comfortable memorizing orders and specials.
• Excellent verbal and written communication skills.
• Professional appearance and behavior.
• Proficient technology skills in the POS system.
• Ability to multitask without getting flustered.
• Availability to work a varied schedule, including weekdays, weekends, and holidays.

Qualifications

• TABC Certification required.

Physical Job Requirements

• Frequent standing, walking, climbing of ladders and stairs, kneeling, reaching overhead, and lifting/carrying objects weighing 10-30 lbs.
• Work in a fast-paced kitchen environment with moderate to loud noise levels and extreme temperatures.
• Ability to engage in one-on-one communication and use a 2-way radio.
• Accurately read instructions, reports, and log sheets, and work with computers and PDAs in varying light conditions.
• Produce, read, and understand reports, including security, incident, and police reports.
• Work safely with chemicals according to SDS sheets and applicable laws.