The Field Burger & Tap Line Supervisor | Toftrees Golf Resort

Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries. We partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence. Beyond hotel management, Shaner Hotels provides hospitality services including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support.

About the role

This position is located at our beautiful 102-room Toftrees Golf Resort in State College, Pennsylvania. Meaning "home among the trees," Toftrees is nestled within 1,500 scenic wooded acres in the heart of Centre County, offering guests a relaxing resort experience with exceptional hospitality and award-winning amenities. The resort features distinctive guestrooms and suites, an outdoor heated pool, fitness center, 11 versatile meeting and event spaces, and a championship golf course with a driving range and putting green. Guests can enjoy dining at The Field Burger & Tap, known for its award-winning burgers and varied menu.

Responsibilities

• Maintain and strictly abide by state sanitation/health regulations and hotel requirements.
• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Maintain complete knowledge of correct maintenance and use of equipment; use equipment only as intended, properly and safely.
• Establish, maintain, and train standards and procedures for operations and safe working conditions in the department.
• Assist with training employees; plan, assign, and direct work; appraise performance; reward and discipline employees; address complaints and resolve problems.
• Handle guest complaints ensuring guest satisfaction.
• Plan, prep, set up and provide quality service in all areas of food production for menu items and specials in designated outlets in accordance with standards and plating guide specifications.
• Assist with the direction, training, and monitoring performance of kitchen staff.
• Maintain organization, cleanliness, and sanitation of work areas and equipment.
• Other duties as assigned.

Requirements

• Minimum one year of experience as a line cook; prior supervisory experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers.
• High school graduate or equivalent; certification of culinary training preferred.
• Safe food handling certificate.
• Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals.
• Bilingual English/Spanish a plus.