TH Staff Assistant 2, Emergency Room (Hourly/Per Diem Nights)
SUNY Downstate Health Sciences University · Brooklyn, NY · 3 days ago
AdministrativePart-time
About the role
The Department of Nursing at SUNY Downstate Health Sciences University is seeking an hourly/per diem TH Staff Assistant 2, Emergency Room (Nights).
Responsibilities
- Greet and assist patients and visitors entering the Emergency Department at University Hospital of Brooklyn.
- Greet and answer telephone calls in a professional manner, take messages, relay messages in an appropriately and timely manner.
- Electronically record and document the temperature of all visitors entering the ED for treatment.
- Use Health Bridge (an electronic medical record system), monitoring patient movement within the hospital.
- Acts as liaison to the Department of Nursing and Registrar office (Patient Access).
- Protects patients' rights by maintaining confidentiality of medical, personal, and financial information.
- Maintains operational by following hospital policies and procedures and departmental protocols.
- Contributes to the ED team effort by accomplishing results as needed.
- Perform all additional job related duties as assigned.
Qualifications
- High School Diploma.
- Basic computer knowledge/skills.
- Outstanding verbal and written communication skills.
- Exceptional customer service skills with the ability to multi-task with attention to detail and answer telephones.