TH Assistant Case Manager PRN

About the role

Veterans Place is a CARF Accredited organization following the ASPIRE model to provide quality, value, and optimal outcomes of services to our clients. The mission is to empower veterans' transition from homeless to home, ending the cycle of homelessness, and to assist all at-risk veterans to become engaged, valuable citizens who contribute to their communities. The vision is a community where veteran homelessness is rare, brief, and non-reoccurring and where veterans are valued, productive, and respected citizens who contribute to their community.

Responsibilities

• Time Commitment and Duty: Staffed 24 hours a day, 7 days a week. Must be available during all days and shifts and to work holidays. Compensation is made for holidays worked. Typical schedule will be focused on hours when other staff members are not on the property.
• Transportation: Acts as the primary van driver when on duty and provides transportation services to veterans according to program, appointment, and community needs.
• Community Development And Programming:
  • Assesses needs and interests of Veterans Place residents by interacting with them on a regular basis.
  • Initiates programs, activities and community development that address the social, recreational, educational and development aspects of the residents' lives and promote positive relationships, sobriety and supportive community engagement.
  • Assists with orientation and welcoming of new residents.
  • Works with staff members to promote responsible living and a culture of sobriety at Veterans Place and is a positive role model in both professional and personal behavior.
  • Assists in collection and delivery of drug screen samples to the Veterans Administration for processing.
  • Monitors physical facilities, conducts building rounds as needed and performs light maintenance and grounds tasks (e.g., switching blown breakers, spreading ice melter on walks, etc.).
• Communication:
  • Communicates important and arising issues to Milieu Coordinator and, where needed, participates in development of an appropriate course of action.
  • Communicates policies and the rationale behind them to residents.
  • Participates in administrative, staff, clinical, and in-service activities and training as required.
• Clinical Activities:
  • Performs case finding functions and outreach, identifying and screening patients for psychosocial needs.
  • Conducts psychosocial assessments and develops treatment plans in collaboration with the veteran and other provider organizations including the Veterans Administration.
  • Coordinates referrals of Veterans to the Veterans Administration and other community-based providers for additional services based on needs and eligibility (this includes expanding the existing referral network as necessary).
  • Exercises and coordinates a variety of individual and group counseling techniques that are evidence based and demonstrate good clinical practice.
  • Maintains case records in accordance with program guidelines and professional requirements.
  • Implements legal and ethical standards of service delivery, privacy, and confidentiality, complying with all applicable regulations.
• Additional Duties: Follow any other job-related instructions and perform other job-related duties as requested by your supervisor.

Qualifications

• High School Diploma or equivalent.
• Experience working with the public and/or in a customer service capacity strongly preferred.
• Ability to relate well to others and handle administrative responsibilities.
• Must have a valid driver's license.
• Veteran Status preferred.
• Passing a pre-employment drug and alcohol screening is required.
• A background check will be conducted.

Working Conditions and Expectations

• On-site position and in the community.
• Requires daily veteran interaction.
• Involves evening/weekend work.
• Expected to demonstrate high standards of professionalism, cultural humility, and integrity.
• Must remain calm and solution-oriented when working with individuals in crisis or emotional distress.
• Ability to sit and use computer for extended periods (4+ hours) with breaks.
• Job functions include working outdoors in varying weather conditions including heat, cold, and rain.
• Must be able to lift, carry, and move materials weighing up to 50 pounds occasionally using proper lifting techniques.