Textiles Associate - Montrose Store

Job Summary

The Associate I, Textiles Production will primarily work in a production environment sorting, hanging, pricing, and tagging donated textiles while following company quality standards and guidelines to determine which items will be placed on the sales floor to be sold. The Associate may occasionally be in contact with customers and expected to be responsive in communication and provide excellent customer service.

Essential Functions

• Sort donated textiles by season, color, and quality of product.
• Inspect textiles to ensure the product is in good saleable condition (buttons, zippers, etc.).
• Hang, size and price, tag, and prepare textile items to be sold by loading them on Z-racks.
• Make decisions to price according to Goodwill standards of quality and value of the product which may include researching the item’s value on the internet or utilizing other company tools and standards.
• Provide excellent customer service to fellow staff and customers; answer product questions as needed.
• Follow all retail center policies and procedures.
• Follow all safety processes and procedures to help provide a safe working environment for employees and customers.
• Cross-train as needed in other departments and areas when required.
• Maintain a clean and organized work area to provide a safe and efficient workflow for employees and customers.

Qualifications

• A High School diploma or equivalent preferred.
• One (1) year of retail experience preferred.
• Must have attention to detail and ability to make decisions.
• Ability to use basic technologies to be able to follow company standards.
• Ability to use good judgement to assess quality and value of textile product and pricing, researching value, as necessary.
• Must have the ability to use a dolly and pallet jack as required.
• Must be able to work a varied schedule which may include weekends, evenings, and holidays as needed with occasional overtime.
• Must be able to communicate effectively with customers, managers, supervisors, staff, and peers.