Texas Hub Leader (Regional Leader)

About the role

The Texas Hub Leader is a key member of NavSav's leadership team, reporting directly to the CEO. A Hub is a NavSav regional business unit responsible for the performance of multiple markets within a defined geography. Based in Houston, the Texas Hub Leader has full ownership of the Hub and its P&L, with responsibility for Texas and several additional states. The Hub Leader is accountable for revenue, new business, retention, organic growth, contribution margin, producer performance, recruiting, and talent development across the Hub. All Hub associates have a solid-line reporting relationship to the Hub Leader, including Personal Lines producers, Personal Lines service associates, Commercial Lines producers, and Commercial Lines service associates. Commercial Lines producers and Commercial Lines service associates have a dotted-line relationship through NavSav's Commercial Lines organization, which establishes national Commercial Lines standards, processes, best practices, and capability development. Personal Lines service associates have a dotted-line relationship to NavSav's national Personal Lines Service organization. Personal Lines producers report solely to the Hub Leader. The Hub Leader owns overall Hub performance and personnel accountability, while working with the functional organizations to ensure consistency and effectiveness across the matrixed roles. The Hub Leader is responsible for building a high-performing organization, establishing a strong sales and accountability culture, recruiting and developing producers, strengthening carrier relationships, and executing NavSav's strategy across the Hub.

Responsibilities

• Own the full Hub P&L, including revenue, budget, expenses, and contribution margin
• Develop and execute the annual Hub business plan, including new business, retention, revenue, margin, and hiring targets
• Lead all Hub associates across Personal Lines and Commercial Lines sales and service
• Build a performance-oriented culture with clear goals, pipeline discipline, coaching, accountability, and performance management
• Make timely talent and performance decisions, coordinating with the applicable functional organization for matrixed roles
• Develop bench strength and succession plans for key producer, service, and leadership roles
• Ensure E&O best practices and compliance standards are followed across the Hub
• Lead through organizational change and drive consistent sales and operating disciplines across the Hub
• Coach and develop newly hired and seasoned Commercial Lines and Personal Lines producers/brokers and help close business
• Drive revenue and organic growth through new business development and client retention
• Set clear expectations for producer performance and hold producers accountable for results, partnering with the Commercial Lines organization for Commercial Lines producers
• Lead weekly sales sessions for new and established producers
• Lead strategy sessions with producers and resource teams to prepare for prospect and client meetings
• Attend prospect and client meetings with producers and resource teams
• Execute and lead NavSav's core sales processes and playbook
• Own the accuracy and discipline of the Hub's sales pipeline and forecasting in