Testing Center Lab Assistant

Essential Duties

• Proctoring NWACC course exams, placement tests, and accommodated assessments
• Ensuring the workspace remains organized
• Monitoring testers and enforcing testing security procedures
• Administering various types of pencil/paper and computer/web-based tests
• Scheduling and administering a variety of testing programs
• Providing proctoring services and certification testing

Minimum Qualifications

• Associate degree from an accredited institution of higher education
• At least 1 year of experience in a specialized or related field applicable to work performed

Preferred Qualifications

• At least 2 years of customer service experience
• At least one year of experience working at an academic testing center

Knowledge, Skills, And Abilities

• Self-starter with strong time management, multi-tasking, and organizational skills
• Knowledge of Student Information systems, word processing programs, spreadsheets, email, and other computer programs
• Ability to build relationships with individuals and teams across the institution and campus

Physical Demands/Work Environment

• Frequent sitting, standing, walking
• Constantly hearing, talking
• Close visual acuity for preparing and analyzing data and figures, transcribing, viewing a computer terminal, extensive reading, and visual inspection

Environmental Conditions

• Moderate noise level, including sounds from conversations, office equipment, and occasional movement of staff
• Standard lighting for office spaces, controlled temperature
• Occasional visits to other areas, such as storage rooms, conference spaces, or outdoor locations
• Infrequent exposure to louder noise levels or physical activities, such as moving lightweight materials